Retail Store Operations Manager
18 hours ago
The Retail Store Supervisor is responsible for overseeing the daily operations of a retail store, ensuring high levels of customer satisfaction and sales performance.
Key Responsibilities- Assign sales floor workers to duties, maximizing their productivity and efficiency.
- Hire, train, or arrange for training of staff members to ensure they possess the necessary skills to perform their job roles effectively.
- Order merchandise in a timely manner to maintain an attractive and well-stocked store environment.
- Establish work schedules that align with business needs and employee availability.
- Sell merchandise by promoting products, handling customer inquiries, and resolving any issues that may arise.
- Prepare comprehensive reports on sales volumes, merchandising, and personnel matters to inform business decisions.
- Manage conflicts and resolve customer complaints in a professional and courteous manner.
- Maintain inventory levels, organizing stockroom areas to optimize storage capacity and streamline order fulfillment processes.
- Supervise and coordinate activities of employees, providing guidance and support as needed.
This role requires excellent communication and interpersonal skills, as well as the ability to work independently and make sound judgments in a fast-paced environment. The ideal candidate will be a team player who can adapt to changing circumstances and priorities.
Estimated salary: $45,000 - $60,000 per year, depending on experience and location.
The successful candidate will have a Secondary (high) school graduation certificate and 1-6 months of retail experience. This is a permanent position working 35-40 hours per week.
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