Customer Service Specialist

2 weeks ago


Abbotsford, British Columbia, Canada McDonalds Hope Full time

We are seeking a Customer Service Specialist to join our team at McDonalds Hope. As a key member of our front-line staff, you will be responsible for delivering exceptional customer service and ensuring a positive dining experience for all our guests.

About the Role

This permanent full-time position is approximately 40 hours per week. The successful candidate will have the opportunity to work in a fast-paced environment and develop their skills in customer service, teamwork, and time management.

Job Description

As a Customer Service Specialist, your primary responsibility will be to provide excellent customer service by:

  • Welcoming customers and ensuring they feel valued and respected.
  • Responding to customer inquiries and resolving any issues promptly and efficiently.
  • Providing accurate information about our menu and promotions.
  • Suggesting products and services that meet our customers' needs and preferences.

In addition, you will be responsible for maintaining a clean and safe working environment, adhering to health and safety standards, and following company policies and procedures.

Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent.
  • Excellent communication and interpersonal skills.
  • The ability to work effectively in a team environment.
  • A positive attitude and a commitment to providing exceptional customer service.

We offer a competitive salary, estimated to be around $35,000 - $45,000 per year, depending on location and experience. We also provide opportunities for professional growth and development, as well as a comprehensive benefits package including dental and health care plans.

What We Offer

We value diversity and inclusion and are committed to creating a welcoming and inclusive workplace. We offer support for persons with disabilities, newcomers and refugees, youths, and visible minorities. Our organization is a recognized employer and participates in government programs that support these groups.

How to Apply

If you are a motivated and customer-focused individual who is looking for a new challenge, please submit your application. We look forward to hearing from you



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