Loan Servicing Expert

5 days ago

Montreal, Quebec, Canada SGS Société Générale de Surveillance SA Full time
About the Role

We are seeking a highly skilled Loan Servicing Expert to join our team at SGS Société Générale de Surveillance SA. As a key member of our Global Banking Operations team, you will play a critical role in ensuring the smooth operation of our loan servicing processes.

Key Responsibilities
  • Assist production teams as needed and provide technical support to build expertise within the STR Servicing teams
  • Review, verify, and authorize daily loan transactions, including Money Market, Commercial Paper, Non-performing, and Direct/Agented facilities
  • Oversee the review and approval of loan forms for new borrowings, increases, rollovers, pay-downs, and commitment reductions, as well as daily approvals of loan proceeds
  • Ensure proper reconciliation of interest, commitment fees, and investigate any discrepancies
  • Contribute to the improvement of AMER processes and aligning STR processes globally, with a focus on data quality, payments, event management, and key performance indicators (KPIs)
  • Support the STR manager in monitoring STR Servicing processes and data quality through various system-generated reports
  • Serve as a Subject Matter Expert and preferred point of contact for related projects
  • Ensure comprehensive process documentation and team training to maintain high standards
Requirements
  • Proficiency in Loan IQ (LIQ Loan System) and experience servicing syndicated deals as an agent
  • Strong understanding of loan products and cash payment principles in USD and foreign currencies
  • Advanced Excel skills
  • A minimum of 5 years of experience in commercial lending using Loan IQ, with exposure to diverse portfolios (agency/syndicated loans)
  • Knowledge of financial products, especially loans, guarantees, and standby letters of credit
Competencies
  • Strong analytical and reconciliation skills with attention to detail and accuracy
  • Excellent written and verbal communication skills
  • Self-confidence, the ability to work independently, and strong organizational and time management skills
  • A team player who collaborates effectively
Language

The ability to communicate in English, both orally and in writing, is a requirement as the person in this position will be expected to collaborate regularly with colleagues and partners in the United States.

Benefits

We offer a competitive compensation and benefits package, including:

  • Minimum of 20 Vacation days + 4 personal days
  • Supportive Maternity, paternity, parental and adoption leave policy
  • Health spending ($2,000/year) and personal spending ($1,000/year) accounts with 75+ eligible reimbursement categories (health, training, electronics etc.)

Fully sponsored virtual healthcare assistance and Employee Assistance Program to you and your immediate family

Various Employee Resource Groups (ERG) to engage with such as Pride and Allies, American Women Network, Black Leadership Network, One planet, etc.

A culture of continuous development by encouraging our employees various training programs (online training and coaching platform such as Coursera, GoFluent, Pluralsight, First Finance, and others)

Our Culture

We offer a hybrid work arrangement that offers employees the flexibility to work remotely, as well as on-site, in order to promote interaction and collaboration with colleagues while adhering to all SG standard protocols.

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