Reception Clerk

2 weeks ago


Mississauga, Ontario, Canada SME GROUP Full time
About the Role

We are seeking a highly organized and detail-oriented Reception Clerk to join our team at SME GROUP. As a Reception Clerk, you will be the first point of contact for clients and visitors, providing exceptional customer service and ensuring a positive experience.

Key Responsibilities
  • Greeting and Directing: Greet people and direct them to the appropriate contacts or service areas.
  • Information Provision: Provide basic information to clients and the public, ensuring accuracy and clarity.
  • Customer Service: Obtain and process information required to provide customer service, resolving issues in a timely and professional manner.
  • Scheduling and Confirmations: Schedule and confirm appointments, ensuring seamless communication with clients and staff.
  • Financial Transactions: Receive and issue payments, maintaining accurate records and adhering to financial procedures.
  • Clerical Duties: Perform various clerical tasks, including filing, sorting, and distributing mail, as well as data entry and basic bookkeeping.
  • Communication: Answer telephone calls, relay messages, and maintain effective communication with clients and staff.
Work Environment

As a Reception Clerk at SME GROUP, you will work in a fast-paced environment, often under pressure to meet tight deadlines. You will be required to multitask, prioritize tasks, and maintain attention to detail.

Requirements
  • Education: College, CEGEP, or other non-university certificate or diploma from a program of 1-2 years.
  • Experience: Previous experience in a similar role is an asset.
  • Skills: Excellent interpersonal skills, oral and written communication, organization, reliability, and ability to multitask.
Benefits
  • Health Benefits: Dental plan, disability benefits, health care plan, paramedical services coverage, and vision care benefits.
  • Financial Benefits: Group insurance benefits, life insurance, and a permanent work term.

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