Customer Success Specialist

5 days ago


Calgary, Alberta, Canada Secure Energy Full time
Job Title: Customer Success Specialist

At Secure Energy, we are seeking a highly motivated and experienced Customer Success Specialist to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences and ensuring our customers achieve their desired outcomes.

Key Responsibilities:
  • Engage with customers to understand their needs and provide tailored solutions to meet their goals.
  • Develop and maintain strong relationships with customers, stakeholders, and internal teams to ensure seamless communication and collaboration.
  • Collaborate with cross-functional teams to design and deliver customer-centric solutions that meet business objectives.
  • Conduct customer research and gather feedback to inform product development and improvement.
  • Develop and deliver training programs to ensure customers have the necessary skills to maximize the value of our products.
  • Monitor and analyze customer data to identify trends and areas for improvement.
Requirements:
  • Bachelor's degree in business, communications, or related field.
  • 3+ years of experience in customer-facing roles, preferably in a technology or software industry.
  • Excellent communication and relationship-building skills.
  • Ability to adapt to change and prioritize multiple tasks.
  • Experience with project management and program management.
  • Experience with business requirements gathering and change management.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

We are an equal-opportunity employer and welcome applications from diverse candidates. If you are passionate about delivering exceptional customer experiences and are looking for a challenging and rewarding role, please submit your application.



  • Calgary, Alberta, Canada Customer Labs Full time

    Join Our Team as a Client Success SpecialistAt Customer Labs, we are a fast-growing SaaS organization looking for a dedicated Client Success Specialist to enhance our customer relationships.If you are enthusiastic about fostering customer loyalty, adept at managing key accounts, and excel in a team-oriented atmosphere, this position is tailored for you.Key...


  • Calgary, Alberta, Canada Customer Labs Full time

    Client Success Specialist at Customer LabsCustomer Labs is a software-as-a-service (SaaS) organization dedicated to enhancing customer experiences through real-time and self-service solutions. We are seeking a Client Success Specialist to foster growth and satisfaction among our enterprise clientele.Role Overview:Oversee 8 to 12 enterprise accounts to ensure...


  • Calgary, Alberta, Canada Customer Labs Full time

    About the Role We are seeking a highly skilled Customer Success Manager to join our team at Customer Labs. As a key member of our business development team, you will be responsible for driving growth and ensuring the success of our enterprise clients. Your primary focus will be on managing a portfolio of 8-12 strategic accounts, providing exceptional...


  • Calgary, Alberta, Canada Customer Labs Full time

    About the Role We are seeking a highly skilled Customer Success Manager to join our team at Customer Labs. As a key member of our business development team, you will be responsible for driving growth and ensuring the success of our enterprise clients. Your primary focus will be on managing a portfolio of 8-12 strategic accounts, providing exceptional...


  • Calgary, Alberta, Canada Customer Labs Full time

    About the Role We are seeking a highly skilled Customer Success Manager to join our team at Customer Labs. As a key member of our business development team, you will be responsible for driving growth and ensuring the success of our enterprise clients. Your primary focus will be on managing a portfolio of 8-12 strategic accounts, providing exceptional...


  • Calgary, Alberta, Canada Customer Labs Full time

    About the Role We are seeking a highly skilled Customer Success Manager to join our team at Customer Labs. As a key member of our business development team, you will be responsible for driving growth and ensuring the success of our enterprise clients. Your primary focus will be on managing a portfolio of 8-12 strategic accounts, providing exceptional...


  • Calgary, Alberta, Canada Secure Energy Full time

    Job Title: Customer Success SpecialistAt Secure Energy, we are seeking a highly motivated and experienced Customer Success Specialist to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences and ensuring our customers achieve their desired outcomes.Key Responsibilities:Engage with...


  • Calgary, Alberta, Canada Secure Energy Full time

    Job Title: Customer Success SpecialistAt Secure Energy, we are seeking a highly motivated and experienced Customer Success Specialist to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences and ensuring our customers achieve their desired outcomes.Key Responsibilities:Engage with...


  • Calgary, Alberta, Canada Pure Information Technology Inc. Full time

    Customer Success Specialist sought to provide exceptional service and support, ensuring customer satisfaction and retention in a dynamic and growth-oriented environment. About the Role: This is a unique opportunity to work with a team that values customer-centricity and continuous growth. As a Customer Success Specialist, you will play a crucial role in...


  • Calgary, Alberta, Canada Pure Information Technology Inc. Full time

    Customer Success Specialist We are seeking a dedicated and passionate Customer Success Specialist to join our team at Pure IT. As a key member of our team, you will play a crucial role in ensuring customer satisfaction and retention by providing exceptional service and support. About the Role Act as the primary point of contact for customer inquiry...


  • Calgary, Alberta, Canada EventConnect Full time

    Customer Success Specialist role requires strong communication and problem-solving skills to support athletes and teams with hotel block room reservations and provide high-quality support. EventConnect is a team of sports and technology enthusiasts who work to support partners through our product, which connects event organizers, hotels, and cities. Our...


  • Calgary, Alberta, Canada International Orthotic Labs Full time

    B2B Customer Success Specialist Join our team as a B2B Customer Success Specialist and play a key role in ensuring the satisfaction of our clients, including physicians, podiatrists, and chiropodists. As a member of our growing team, you will be responsible for delivering exceptional customer service and building strong relationships with our clients. Key...


  • Calgary, Alberta, Canada Secure Energy Full time

    Customer Success SpecialistAbout the Role:The Customer Success Specialist will play a critical role in ensuring the successful adoption and utilization of our technology-based products by our customers. This individual will be responsible for engaging with customers to understand their needs, providing training and support, and working with internal...


  • Calgary, Alberta, Canada Secure Energy Full time

    Customer Success SpecialistAbout the Role:The Customer Success Specialist will play a critical role in ensuring the successful adoption and utilization of our technology-based products by our customers. This individual will be responsible for engaging with customers to understand their needs, providing training and support, and working with internal...


  • Calgary, Alberta, Canada Pure Information Technology Inc. Full time

    Available Position:We are seeking a dedicated Customer Success Specialist to join our team. The ideal candidate will play a crucial role in ensuring customer satisfaction and retention by providing exceptional service and support. If you have the experience and the desire, we'd like to talk to you.About you:You are a geek at heart who loves to talk with...


  • Calgary, Alberta, Canada Secure Energy Full time

    Customer Success SpecialistAbout the Role:The Customer Success Specialist will play a critical role in ensuring the successful adoption and utilization of our technology-based products by our customers. This individual will be responsible for engaging with customers to understand their needs, providing training and support, and working with internal...


  • Calgary, Alberta, Canada Secure Energy Full time

    Customer Success SpecialistAbout the Role:The Customer Success Specialist will play a critical role in ensuring the successful adoption and utilization of our technology-based products by our customers. This individual will be responsible for engaging with customers to understand their needs, providing training and support, and working with internal...


  • Calgary, Alberta, Canada CLIO Full time

    Job Title: Senior Customer Success Operations SpecialistAt Clio, we're seeking a highly skilled Senior Customer Success Operations Specialist to join our Revenue Operations team. As a key member of our team, you will be responsible for designing, implementing, and measuring strategic programs, initiatives, and processes that enable our Customer Success team...


  • Calgary, Alberta, Canada CLIO Full time

    Job Title: Senior Customer Success Operations SpecialistAt Clio, we're seeking a highly skilled Senior Customer Success Operations Specialist to join our Revenue Operations team. As a key member of our team, you will be responsible for designing, implementing, and measuring strategic programs, initiatives, and processes that enable our Customer Success team...


  • Calgary, Alberta, Canada Pure Information Technology Inc. Full time

    Available Position:We are seeking a dedicated Customer Success Specialist to join our team. The ideal candidate will play a crucial role in ensuring customer satisfaction and retention by providing exceptional service and support. If you have the experience and the desire, we'd like to talk to you.About you:You are a geek at heart who loves to talk with...