Chief Operating Officer

2 days ago

Cambridge, Ontario, Canada Collectivfide Full time
About Collectivfide

Collectivfide is a rapidly growing, privately owned company with a strong network of 11 broker partners. Founded on the values of the Mutual insurance community, we are committed to supporting our employees, broker partners, and shareholders in achieving our goals.

Job Summary

We are seeking an experienced Chief Operating Officer to join our dynamic team. As a key member of our leadership team, you will be responsible for leading and executing our operational strategy to drive growth, efficiency, scalability, profitability, and shareholder value.

Key Responsibilities
  • Provide strategic leadership and directional oversight of the operations of Collectivfide and our broker partners.
  • Define and translate the company's strategy into actionable steps to ensure growth, profitability, scalability, and efficiency.
  • Develop and lead organizational initiatives that seek out synergies and drive operational efficiencies, promote growth, and are scalable.
  • Collaborate with the leadership team to define the optimal structure to support future growth and leverage synergies.
  • Ensure optimal resource utilization and budget management at the broker and Collectivfide level.
  • Define risk mitigation initiatives to protect loss ratios and retention.
  • Serve as the 2nd point of escalation and timely resolution of carrier and brokerage issues.
  • Leadership and Board reporting of operational health metrics/KPIs.
  • Represent the organization at industry events, conferences, partnership meetings, etc.
Requirements
  • Degree in Risk Management, Financial Services, Business Administration.
  • Previous experience working as a COO or similar senior-level operational executive role in the P&C insurance industry.
  • Experience working in a brokerage either as a broker or an operational leader in a brokerage.
  • Strong business and insurance acumen.
  • Proven track record leading teams, driving performance, follow-through, and accountability.
  • Strong analytical, problem-solving, facilitation, and conflict resolution skills.
  • Some travel required to visit broker partners or attend industry events, conferences, etc.
Accommodation

If due to a disability you require accommodation or accessible format and communication support, please submit your request in writing and together we will work together to develop an accommodation plan.

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