Manager Front Office
1 month ago
Belgian City Hotels fungeert als de centrale organisatie voor meerdere hotels die onder de internationale keten Accor opereren. Wij bieden uitgebreide ondersteuning aan onze hotels op het gebied van financiën, verkoop, marketing en personeelszaken.
Met de opening van een nieuwe locatie in Zaventem, genaamd Mövenpick Brussels Airport, zijn wij op zoek naar een gedreven en enthousiaste Front Office Manager.
Mövenpick staat bekend als een premium merk binnen de 4-sterren categorie en belichaamt luxe en comfort. De nieuwe vestiging zal beschikken over 220 kamers, een dakterras restaurant, een skylounge en wellnessfaciliteiten.
Ben jij gepassioneerd door de gastvrijheidssector en klaar voor een nieuwe uitdaging? Dan is deze rol iets voor jou.
VacatureomschrijvingAls Front Office Manager ben je verantwoordelijk voor het soepel functioneren van de front office, het kloppende hart van ons hotel. Je taken omvatten onder andere:
- Beheren van reserveringen en het bieden van uitstekende service aan gasten.
- Toezicht houden op de veiligheid en het beheer van bagage.
- Ontwikkelen van interne richtlijnen in overeenstemming met de groepsverwachtingen en toezien op de naleving daarvan.
- Verantwoordelijk voor de operationele training en begeleiding van het Front Office-team.
- Afhandelen van administratieve taken zoals reserveringen, facturering en betalingen.
- Opstellen van budgetten en rapportages.
- Deelnemen aan het Duty Management team.
- Enkele jaren ervaring in de hospitality sector, bij voorkeur in een leidinggevende rol aan de front office.
- Uitstekende klantgerichtheid en sociale vaardigheden.
- Proactieve en ondernemende instelling.
- Verantwoordelijkheidsgevoel en zelfstandig kunnen werken.
- Communicatief sterk en in staat om een team te motiveren.
- Probleemoplossend en flexibel ingesteld.
- Organisatorisch sterk en stressbestendig.
- Vloeiend in Nederlands, Frans en Engels; kennis van andere talen is een plus.
- Commerciële vaardigheden zijn een pré.
Aanbod
- Een leidinggevende rol binnen een dynamische organisatie met de voordelen van werken onder de Accor-franchise.
- Een competitief salarispakket met een contract van onbepaalde duur, inclusief hospitalisatieverzekering en maaltijdcheques.
- Mogelijkheden voor persoonlijke ontwikkeling door middel van opleidingen en trainingen.
- Regelmatige teamactiviteiten en een jaarlijks evenement.
- Ondersteuning binnen de verschillende afdelingen van Belgian Coast & City Hotels.
Wij kijken uit naar jouw sollicitatie
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