Supervisor I

2 weeks ago


Vaughan, Ontario, Canada kate spade new york Full time
About Kate Spade New York

We are a global lifestyle brand that offers a wide range of products, including bags, ready-to-wear, jewelry, shoes, and gifts. Our brand is known for its modern, covetable design, unexpected color combinations, graphic prints, and polished ease.

Job Summary

We are seeking a highly motivated and experienced Brand Ambassador to join our team. As a Brand Ambassador, you will be responsible for driving business growth, developing strong relationships with customers, and ensuring that our brand standards are met.

Key Responsibilities
  1. Business Development: Partner with the Store Manager to develop business-driving initiatives that build repeat business or attract new customers to the store.
  2. Store Productivity: Communicate and achieve store productivity targets, including sales per hour, average transaction value, and customer capture rate.
  3. Team Development: Ensure that all associates complete the sales training program and develop strong product knowledge across all categories.
  4. Sales Environment: Model and supervise the selling environment, providing consistent coaching on the sales training process to ensure the highest level of customer service and sales.
Leadership Presence
  1. Personal Sales Goals: Achieve personal sales goals and educate the team on sales plans, personal sales goals, and store statistics.
  2. Team Motivation: Foster a team environment by creating a fun, competitive, and inviting atmosphere.
  3. Customer Service: Ensure the highest level of service is provided to all customers through extensive product knowledge and the completion of product profiles.
Building Brand Equity
  1. Brand Aesthetic: Understand and communicate the Kate Spade New York brand aesthetic, brand philosophy, and lifestyle to the sales team and customers.
  2. Brand Consistency: Ensure brand and operating standards are met to support brand consistency.
  3. Store Presentation: Ensure store presentation standards are achieved and maintained.
Operational Excellence
  1. Store Operations: Perform and supervise store opening and closing procedures, including counting register funds, completing bank deposits, opening and closing registers, and securing the facility.
  2. Inventory Management: Accurately process all POS transactions and inventory functions, such as transfers, receiving, FedEx shipments, repairs, and damages, to maintain the integrity of the inventory.
  3. Loss Prevention: Adhere to Kate Spade loss prevention policies and operational procedures.


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