Indigenous Patient Care Coordinator

5 days ago


Kelowna, British Columbia, Canada Interior Health Authority Full time
Job Summary

We are seeking a dedicated Indigenous Patient Navigator to join our team at Interior Health Authority. As a key member of our Interdisciplinary Care Team, you will play a vital role in ensuring the provision of culturally safe and client-centered care to Indigenous patients and their families.

Key Responsibilities
  • Provide consultative and navigational services to health professionals, clients, and families to understand and address client needs, including cultural interpretation and health literacy translation services.
  • Support healthcare providers in providing culturally safe care, including coordinating client/family spiritual care requests and access to sacred spaces within the healthcare system.
  • Assist clients in navigating acute care, home health, community, mental health, addictions, chronic disease, and public health services, and link them with relevant community resources and services.
  • Participate in discharge planning, including early identification and assessment of clients' needs, and liaison with community and Interior Health program and services.
  • Coordinate client referrals to and from interagency, Indigenous communities, urban Indigenous organizations, and other health programs and services.
  • Provide information and support to Indigenous clients, families, and communities regarding the provision of and access to healthcare programs and services.
Requirements
  • A degree or diploma in social work, healthcare, or a relevant field, or an equivalent combination of education, training, and experience.
  • Two years of related experience working in a healthcare environment.
  • Demonstrated knowledge, experience, and understanding of Indigenous people and their culture.
  • Knowledge of federal, provincial, territorial, regional, and Indigenous organizations mandated to provide health services.
  • Preference will be given to candidates proficient in one or more Indigenous languages.
What We Offer
  • An attractive remuneration package.
  • Excellent career prospects.
  • Employer-paid training/education.
  • Employer-paid vacation.
  • Medical Service Plan.
  • Employer-paid insurance premiums.
  • Extended Health & Dental coverage.
  • Municipal Pension Plan.
  • Work-life balance.


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