Technical Support Specialist

3 weeks ago

Markham, Ontario, Canada Computer Talk Full time

About Us:

ComputerTalk Technology Inc. is a dynamic company in the rapidly evolving Internet call center and telecommunications market. Our clients are based in North America and Europe. We are in the midst of a period of significant growth and are actively seeking talented individuals with a strong work ethic and creativity to take charge, learn, and execute. Our elite team is accustomed to achieving success against all odds and competing with world-class giants in the contact center market. We offer a range of benefits and expect a high level of performance from our team members. Our suite of products is used in major contact centers worldwide.

About the Role:

ComputerTalk has an immediate opening for a Technical Support candidate in our head office. The ideal candidate will be able to multitask on various aspects of technical support, including implementing solutions that meet customer requirements, handling technical issues, and working as part of a team to support our complete product line.

About You:

  • Windows 2000 and 2003 server administration, deployment, and performance tuning
  • Experience with Cisco firewalls/routers/switches
  • Technical Support Experience 3 to 5 years
  • Direct Customer Exposure/Experience
  • Positive Phone Manner
  • Some overtime/on-call required
  • Travel Required (

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