Administrative Support Specialist

15 hours ago

Calgary, Alberta, Canada Alberta Health Services Full time

Your Opportunity:

The Administrative Support III role at Alberta Health Services is a key position that requires advanced administrative skills and knowledge to support complex procedures and initiatives within a department or program.

Key Responsibilities:

  • Assist with patient bookings, flow, and general support duties within the department, including reception, photocopying, faxing, and image archiving.
  • Answer the telephone, address patient inquiries, and relay messages.
  • Complete documentation and contact other departments to communicate urgency of ordered diagnostic tests.
  • Accurately and timely transcribe physician orders.
  • Contact and advise patients and other care teams of upcoming appointment dates/times and any preparation necessary.

Requirements:

  • Completion of Grade 12 or equivalent.
  • Medical Office Assistant, Medical Terminology, or equivalent education.
  • Clerical experience in a fast-paced acute care healthcare environment.
  • Prior experience and strong knowledge of Diagnostic Imaging.
  • Working knowledge of patient information systems and proficiency in keyboarding, Word, and Excel.
  • Previous client-facing experience with proven ability to multitask and communicate effectively.

Preferred Qualifications:

  • Recent (last five years) minimum 1-year diagnostic imaging experience in an acute care setting.
  • Working knowledge of PACS (Picture Archiving and Communication System).
  • Experience working with legacy RIS and Connect Care systems.

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