Audio Visual Technician

2 weeks ago

Banff, Alberta, Canada Encore Canada Full time

Job Summary

Encore Canada is seeking a skilled Audio Visual Technician to join our team. As an Audio Visual Technician, you will be responsible for the setup and operation of basic/small-scale audiovisual systems in a hospitality environment, ensuring complete customer satisfaction.

Key Responsibilities

  • Set up and operate audiovisual equipment, including microphones, speakers, and projectors, to ensure a flawless event execution.
  • Provide exceptional customer service to internal and external clients, exceeding their expectations and needs.
  • Maintain a positive relationship with clients through effective communication and regular check-ins.
  • Monitor events and troubleshoot any technical issues that may arise.
  • Understand and implement company processes and procedures to ensure accurate systems entry and paperwork completion.
  • Work with clients to finalize invoices and increase revenue through floor up-selling techniques.

Requirements

  • High School Diploma required; Associate's degree preferred.
  • 1 year of customer service or hospitality experience preferred.
  • 1 year of audio visual experience or equivalent in an educational environment preferred.
  • A valid driver's license required for team members who may operate Company vehicles.

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