Food and Beverage Server

1 month ago

Bedford, Quebec, Canada La Rozzi Bistro and Filipino Grocery Ltd. Full time
Position Overview

We are seeking a dedicated Food and Beverage Server to join our team at La Rozzi Bistro and Filipino Grocery Ltd. This role involves providing exceptional service in a vibrant dining environment.

Qualifications
  • Education: Completion of secondary (high) school graduation certificate is required.
  • Experience: A minimum of 1 year to less than 2 years in a similar role is preferred.
Work Environment

The successful candidate will work in a restaurant setting located in an urban area, where public transportation is readily accessible.

Key Responsibilities
  • Address and resolve customer complaints or concerns promptly.
  • Prepare and serve specialty dishes directly to customers.
  • Present bills to patrons and process payments through various methods.
  • Provide detailed descriptions of menu items, including daily specials.
  • Offer guidance on menu selections to enhance the dining experience.
  • Maintain cleanliness by clearing and sanitizing tables, trays, and chairs.
  • Welcome guests, present menus, and make recommendations while answering questions about food and beverages.
  • Serve food and drinks efficiently.
  • Oversee the activities of other servers and bussing staff.
  • Take and relay orders to kitchen and bar personnel.
  • Assist clients with special needs to ensure a comfortable dining experience.
  • Deliver outstanding customer service consistently.
Supervision

This position may involve supervising 1 to 2 other staff members.

Physical Demands

The role is set in a fast-paced environment and requires:

  • Ability to stand for extended periods.
  • Capability to work under pressure.
  • Physical strength to handle weights up to 23 kg (50 lbs).
Personal Attributes

The ideal candidate will possess:

  • Strong client focus and interpersonal skills.
  • Excellent verbal communication abilities.
  • Flexibility and initiative.
  • Organizational skills and reliability.
  • A collaborative team spirit.
Work Conditions

This is a permanent position requiring approximately 40 hours of work per week.

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