Resident Manager Team Lead
24 hours ago
Sussex Realty Ltd is seeking a highly motivated Resident Manager to oversee the day-to-day operations of our 117-unit apartment complex at 207/211/215 Watson St. As a key member of our team, you will be responsible for maintaining a positive and respectful community environment, ensuring the building and grounds are clean and well-maintained, and providing exceptional customer service to our tenants.
Key Responsibilities:
- Manage tenant relations and resolve any issues in a fair and timely manner
- Oversee the maintenance and repair of the building and its systems
- Coordinate with contractors and vendors to ensure timely and cost-effective repairs
- Develop and implement strategies to improve resident satisfaction and retention
- Collaborate with the property management team to achieve business objectives
Requirements:
- Customer service experience with a focus on conflict resolution
- Trades or maintenance experience, with a strong understanding of building systems and operations
- Property management experience, with a focus on resident relations and community building
- Clear criminal record check and ability to work in Canada
What We Offer:
- Casual dress code and on-site parking
- Housing allowance and paid time off
- Opportunities for professional growth and development
Language Requirement:
- English is the primary language of communication, but French is not required
Work Location:
- In-person work at our 117-unit apartment complex
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