Director of Banquets

4 days ago

Ottawa, Ontario, Canada Accor Full time

About the Role

Fairmont Château Laurier is seeking a highly skilled and experienced Director of Banquets to join our team. As a key member of our Food and Beverage department, you will be responsible for ensuring the success of every group function and providing exceptional service to our guests.

Responsibilities

  • Provide leadership and direction to the Banquet team, ensuring smooth and efficient functioning of the department
  • Develop and implement creative and cost-effective scheduling strategies to minimize productivity and meet budget goals
  • Maintain open communication lines with Catering and Convention Services to promote teamwork and exceed guest service expectations
  • Proactively analyze and develop new processes to create unique and innovative services ideas and incentives
  • Ensure all financial reporting is accurate and up-to-date
  • Recruit, train, and maintain a high-performing team, ensuring proper staffing levels and adherence to union guidelines
  • Establish and enforce performance standards, ensuring timely and precise execution of all banquets functions

Requirements

  • Post-secondary degree in Hospitality or Food and Beverage Management
  • Minimum five years' experience in Food and Beverage Management, including a minimum of three years in a Banquet Manager or Assistant Banquet Manager setting
  • Highly organized individual with the ability to multi-task and delegate tasks to team members
  • Strong leadership qualities and management skills, with proven ability to recognize and correct guest service issues
  • Working knowledge of Micros, Timesaver, Excel, PowerPoint, and Microsoft Word

About Accor

Accor is a global leader in the hospitality industry, with a commitment to diversity and inclusion. We welcome you as you are and offer a range of benefits and opportunities for growth and development.

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