Gas Station Operations Manager

2 weeks ago

Fort Erie, Ontario, Canada ESSO GAS STATION Full time
Job Summary

We are seeking a highly skilled and experienced Gas Station Operations Manager to join our team at ESSO GAS STATION. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our gas station, ensuring that we provide exceptional customer service and maintain a safe and efficient work environment.

Key Responsibilities
  • Staff Management: Supervise and manage a team of staff members, including hiring, training, and evaluating their performance.
  • Market Research: Conduct market research to analyze consumer demand, sales trends, and competitor activity to inform our business decisions.
  • Merchandise and Services: Determine the types of merchandise and services to be sold at our gas station, including fuel, food, and other convenience items.
  • Price and Credit Policies: Develop and implement price and credit policies to ensure that we remain competitive in the market.
  • Financial Management: Plan and manage budgets, monitor revenues and expenses, and make financial decisions to ensure the profitability of our gas station.
  • Customer Service: Resolve customer complaints and issues in a timely and professional manner.
  • Recruitment and Supervision: Recruit, hire, and supervise staff members, including volunteers, to ensure that we have a skilled and motivated team.
  • Operational Planning: Plan, organize, direct, control, and evaluate the daily operations of our gas station to ensure that we meet our business objectives.
Work Conditions and Physical Capabilities
  • Work Environment: Work in a fast-paced environment with frequent interruptions and deadlines.
  • Attention to Detail: Maintain attention to detail to ensure that tasks are completed accurately and efficiently.
  • Physical Demands: Perform a combination of sitting, standing, and walking to fulfill the demands of the job.
Personal Suitability
  • Flexibility: Demonstrate flexibility and adaptability in a fast-paced environment.
  • Interpersonal Awareness: Develop strong interpersonal skills to work effectively with staff, customers, and other stakeholders.
  • Team Player: Demonstrate a team player attitude to contribute to the success of our gas station.
  • Work Term: Work a regular 40-hour workweek.
  • Work Language: Work in English.

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