Culinary Service Coordinator

1 month ago


Wasaga, Ontario, Canada Tim Hortons Full time
Position Overview

The role of a Food Service Supervisor at Tim Hortons involves overseeing the daily operations of our food service team to ensure a high standard of quality and efficiency.

Qualifications
  • Education: Completion of secondary (high) school graduation certificate is required.
  • Experience: Previous experience in a similar role is considered an asset.
Work Environment

This position is set in a fast-paced coffee shop environment where you will be expected to manage multiple tasks simultaneously.

Key Responsibilities
  • Develop and implement strategies to meet work schedules.
  • Supervise and coordinate the activities of staff involved in food preparation and portioning.
  • Provide training to staff on job responsibilities, sanitation, and safety protocols.
  • Estimate the necessary ingredients and supplies for meal preparation.
  • Recruit and hire food service personnel.
  • Ensure compliance with quality control standards for food and service.
  • Prepare budget forecasts and cost estimates.
  • Address and resolve customer complaints or concerns effectively.
  • Maintain accurate records of inventory, repairs, sales, and waste.
  • Compile and submit operational reports.
  • Prepare food order summaries for the chef.
  • Oversee the assembly of trays and delivery of food trolleys.
  • Establish and manage work schedules for the team.
Supervisory Responsibilities

Responsible for supervising a team of 5-10 individuals.

Physical and Work Conditions
  • Ability to work in a physically demanding environment.
  • Capable of standing for extended periods and performing tasks that require walking.
  • Must be able to work under pressure and maintain attention to detail.
Personal Attributes
  • Strong client focus and interpersonal skills.
  • Excellent verbal communication abilities.
Additional Information
  • Free parking is available for employees.
  • This is a permanent position requiring 35 to 40 hours of work per week.
  • The primary language of work is English.


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