Culinary Service Coordinator
1 month ago
The role of a Food Service Supervisor at Tim Hortons involves overseeing the daily operations of our food service team to ensure a high standard of quality and efficiency.
Qualifications- Education: Completion of secondary (high) school graduation certificate is required.
- Experience: Previous experience in a similar role is considered an asset.
This position is set in a fast-paced coffee shop environment where you will be expected to manage multiple tasks simultaneously.
Key Responsibilities- Develop and implement strategies to meet work schedules.
- Supervise and coordinate the activities of staff involved in food preparation and portioning.
- Provide training to staff on job responsibilities, sanitation, and safety protocols.
- Estimate the necessary ingredients and supplies for meal preparation.
- Recruit and hire food service personnel.
- Ensure compliance with quality control standards for food and service.
- Prepare budget forecasts and cost estimates.
- Address and resolve customer complaints or concerns effectively.
- Maintain accurate records of inventory, repairs, sales, and waste.
- Compile and submit operational reports.
- Prepare food order summaries for the chef.
- Oversee the assembly of trays and delivery of food trolleys.
- Establish and manage work schedules for the team.
Responsible for supervising a team of 5-10 individuals.
Physical and Work Conditions- Ability to work in a physically demanding environment.
- Capable of standing for extended periods and performing tasks that require walking.
- Must be able to work under pressure and maintain attention to detail.
- Strong client focus and interpersonal skills.
- Excellent verbal communication abilities.
- Free parking is available for employees.
- This is a permanent position requiring 35 to 40 hours of work per week.
- The primary language of work is English.
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