Patient Flow and Operations Leader
1 month ago
About the Role
Reporting to the Patient Access and Flow Manager, this position is pivotal in ensuring the coordination of safe and efficient patient care services across various facilities. The focus is on addressing capacity and patient flow challenges, managing emergency responses, overseeing bed management, and providing support to staff while addressing unexpected operational issues that may arise outside of regular hours.
Commitment to Excellence
Nova Scotia Health is dedicated to patient safety and continuous quality enhancement, striving to deliver reliable health services. This role requires collaboration with patients, families, management, staff, physicians, community partners, and continuing care providers to apply strategic and analytical thinking in overcoming challenges, thereby achieving high-quality, safe, and cost-effective services.
Qualifications
We invite applications from candidates who possess:
- A Bachelor's degree in Nursing is preferred.
- A Bachelor's degree in Physical Therapy, Occupational Therapy, Social Work, or a related health discipline may also be considered.
- 3-5 years of experience in an acute care environment, along with 1-2 years in a supervisory or leadership role.
- Proven leadership, planning, organizational, time management, and conflict resolution abilities.
- Strong collaboration and negotiation skills.
- A minimum of one year of experience in clinical utilization.
- Familiarity with software programs related to bed utilization.
- Knowledge of continuous quality improvement principles.
- Experience in applying adult education principles.
- Proficiency in using the Patient Flow Dashboard (Tableau) and Meditech.
- Competencies in additional languages are an asset, with French being preferred.
Work Schedule
- Permanent, Full-Time; 75 hours bi-weekly.
- Shifts will include days, nights, and weekends.
Compensation and Benefits
The hourly wage is $51.54. Successful candidates may also qualify for a signing bonus, contingent upon a defined Return of Service contract. Additionally, candidates may be eligible for a comprehensive benefits package that includes health, dental, travel, long-term disability, and life insurance coverage, as well as a defined benefit pension plan.
Equal Opportunity Statement
Nova Scotia Health is committed to fostering a diverse workforce that reflects the communities we serve. We encourage all qualified individuals who self-identify as Indigenous, Black/African Nova Scotian, Persons of Colour, Foreign Nationals/Newcomers, Persons with Disabilities, and 2SLGBTQIA+ to apply and self-identify.
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