Director of Enterprise Solutions
19 hours ago
Apollo GraphQL is seeking a visionary leader to join our team as the Director of Enterprise Solutions for the Central US region. As a key member of our leadership team, you will be responsible for driving the post-sales journey for our enterprise clients in the Central US, ensuring their success and satisfaction with our GraphQL API management solutions.
Key Responsibilities:- Lead and inspire a multidisciplinary team to architect, deploy, and optimize Apollo GraphQL solutions for enterprise clients.
- Develop and implement strategies to meet and exceed key performance indicators (KPIs) related to customer satisfaction, service delivery, and revenue growth.
- Cultivate deep, strategic relationships with customers, understanding their unique needs, and providing tailored GraphQL API solutions that deliver value.
- Advocate for the advancement of Apollo's service delivery capabilities to address complex customer requirements and industry trends.
- Collaborate closely with Sales leadership to develop and execute comprehensive business plans that foster regional growth and customer adoption.
- Bachelor's degree in Computer Science, Information Systems, Business Administration, Marketing, or a related field; MBA preferred.
- Extensive experience in customer-focused leadership roles, overseeing enterprise professional services, solutions, and/or customer success teams.
- Demonstrated success in leading post-sales teams within the API or Infrastructure space, with a track record of meeting or exceeding KPIs related to customer satisfaction, service delivery, and revenue growth.
- Exceptional business acumen with a deep understanding of enterprise software buyer dynamics and major industry verticals within the Central US region.
Location: This is a remote position that can be done from anywhere in the US or Canada but will be required to work CST hours.
Equal Opportunity: Apollo is proud to be an equal-opportunity workplace dedicated to pursuing and hiring a talented and diverse workforce.
Privacy: California residents applying for positions at Apollo can see our privacy policy here.
E-Verify: Apollo is an E-Verify employer and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information please visit E-Verify.
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