Flight Crew Coordinator

1 month ago

Thunder Bay, Ontario, Canada Wasaya Airways Full time

Job Overview

Reporting to the SOCC Manager, the Crew Scheduler is tasked with the effective coordination and communication of daily crew assignments.

Key Responsibilities

  • Manage aircraft and crew scheduling.
  • Update flight crew schedules using Aviation Management Software to reflect changes due to crew sick leave, reserve utilization, flight assignments, and any legal discrepancies.
  • Assess crew qualifications to ensure compliance with legal standards.
  • Organize and coordinate necessary support for irregular flight operations across all service destinations.
  • Respond to Irregular Operations (IROPs) by developing and implementing recovery strategies to minimize delays.
  • Oversee current and future schedule blocks post-issuance.
  • Monitor flight, training, rest, travel, and reserve schedules for all crew members.
  • Optimize crew time availability for maximum efficiency.
  • Report on crew scheduling violations.
  • Track crew usage of UOC operations.
  • Coordinate crew travel and accommodations following schedule adjustments and ensure minimal inconvenience to customers.
  • Communicate IROP planning with all relevant departments.
  • Promote a positive workplace environment and foster a healthy working atmosphere.
  • Uphold Wasaya's Customer Care Commitments to both internal and external stakeholders.
  • Perform any other related duties as assigned.

Required Skills and Qualifications

  • High school diploma or equivalent; post-secondary education preferred.
  • Proficient computer skills, particularly in MS Office, and adept in using the internet and email.
  • Ability to work collaboratively in a team setting as well as independently.
  • Strong verbal and written communication skills.
  • Exceptional attention to detail.
  • Strong problem identification and resolution capabilities.
  • Ability to interact with individuals in a sensitive, tactful, and professional manner.
  • Proficiency in Oji-Cree or Ojibway is an asset.
  • Previous experience in the airline industry is advantageous.
  • Familiarity with First Nations Organizations is a plus.

Working Conditions

  • Shift work is a requirement.
  • Occasional travel may be necessary.
  • Weekend and evening shifts may be required.

Physical Requirements

  • Ability to lift or move items weighing up to 20 lbs.
  • Manual dexterity is essential for operating desktop computers and peripherals.

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