Customer Accounts Supervisor

1 week ago


Richmond, British Columbia, Canada Employment and Social Development Canada Full time
Job Summary

We are seeking a highly skilled Customer Accounts Supervisor to join our team at Employment and Social Development Canada. As a key member of our organization, you will be responsible for overseeing the daily operations of our customer accounts department.

Key Responsibilities
  • Supervise and coordinate the work of customer service representatives
  • Assign and review tasks to ensure efficient workflow
  • Develop and implement strategies to improve customer satisfaction and retention
  • Collaborate with cross-functional teams to achieve business objectives
Requirements
  • 1-2 years of experience in a customer-facing role
  • Proven leadership and supervisory skills
  • Excellent communication and problem-solving abilities
  • Ability to work in a fast-paced environment
What We Offer
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
How to Apply

Applicants must be Canadian citizens or permanent residents of Canada. We welcome applications from diverse candidates.



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