Customer Service Representative

1 week ago

Calgary, Alberta, Canada beBee Professionals Full time
Job Title: Support Specialist

Job Summary: We are seeking a highly skilled Support Specialist to provide technical assistance to our customers and internal teams at beBee Professionals in Calgary, AB.

Key Responsibilities:

* Provide timely and efficient technical support to customers and internal teams
* Troubleshoot and resolve customer inquiries
* Collaborate with internal teams to resolve complex technical issues
* Develop and maintain knowledge of customer service principles and practices
* Stay up-to-date with industry trends and technologies

Requirements:

* Bachelor's degree in Computer Science, Information Technology, or related field
* At least 2 years of experience in a customer service or technical support role
* Excellent communication and problem-solving skills
* Knowledge of customer service principles and practices
* Ability to work independently and as part of a team
* Proficiency in Microsoft Office Suite
* Knowledge of customer relationship management (CRM) software

Benefits:

* Competitive salary
* Comprehensive benefits package
* Flexible work schedule
* Professional development opportunities
* A positive and collaborative work environment

If you are a motivated and detail-oriented individual with a passion for providing exceptional customer service, please apply today.

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