Sales Representative
12 hours ago
At OPENLANE, we're revolutionizing the wholesale industry by making it easier for our customers to succeed. Our cutting-edge digital marketplace for used vehicles is changing the game, and we're looking for a talented Sales Representative to join our team.
Job SummaryWe're seeking a driven and results-oriented Sales Representative to grow our Local Fleet Program. As a key member of our customer service team, you'll focus on lead generation for local fleet consignment through our dealer marketplace. Your primary objective will be to drive sales growth for the local fleet program in the local market, leveraging your sales expertise to contribute to revenue generation.
Key Responsibilities- Drive superior customer experience to ensure customer satisfaction and build a referral network.
- Develop and grow new and existing local fleet accounts by executing proper sales strategies, including making visits to local fleet prospects.
- Collaborate with market and sales leadership on local targets and marketing efforts.
- Support growth of the local fleet customer base and act as a liaison between all Vehicle Logistics Center (VLC) departments, including sales representatives, consignment dealers, and other VLC departments.
- Handle and close local fleet at auction and digital if-bids, ensuring a high-level conversion rate.
- Educate customers on the best ways to utilize our systems and services, including pricing and negotiating bids.
- Ensure ancillary services such as transport and shop services have been scheduled and completed.
- Generate/prepares reports by gathering data from computerized systems (i.e. inventory reports and sales summary).
- Supporting related customer service requirements; which may include answering calls, greeting walk-in customers, taking payments, and processing requests.
- Ensuring customer satisfaction by communicating with clients; identifying & resolving issues in a timely manner.
- Facilitate the seller cheque process and ensure all assigned accounts are in good standing.
- Perform auction day duties such as customer service, auction representation, and post-sale reporting.
- Utilize OPENLANE's CRM to log calls, run reports, and view dashboards.
- 1-2 Years' of sales experience within a related field.
- A good understanding of methods for promoting and selling products and services.
- Proficiency in Google Products and computer skills.
- Valid driver's license in the province of employment.
- Effective customer relations, communication, enthusiastic, persuasive, and interpersonal skills.
- Prior experience within the automotive remarketing industry.
- Experience with AMS, VTrace, and other OPENLANE systems.
- Familiarity with the automotive industry.
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