Food Service Team Lead

1 week ago


Sault Ste Marie, Ontario, Canada Tim Hortons Full time
Job Title: Food Service Supervisor

We are seeking a highly skilled Food Service Supervisor to join our team at Tim Hortons. As a key member of our operations team, you will be responsible for ensuring the highest level of customer satisfaction and quality in our food service operations.

Key Responsibilities:
  • Leadership and Supervision: Supervise and co-ordinate activities of staff who prepare and portion food, train staff in job duties, sanitation and safety procedures, and establish methods to meet work schedules.
  • Quality Control: Ensure that food and service meet quality control standards, prepare budget and cost estimates, and maintain records of stock, repairs, sales, and wastage.
  • Customer Service: Address customers' complaints or concerns and provide excellent oral communication skills to ensure a positive customer experience.
  • Operations: Establish work schedules, supervise and check assembly of trays, and supervise and check delivery of food trolleys.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a food service environment.
  • Work Environment: Noisy, odours, and fast-paced environment.
  • Work Setting: Coffee shop, fast food outlet or concession, and restaurant.
  • Transportation/Travel Information: Own transportation.
What We Offer:
  • Health Benefits: Health care plan.
  • Employment Type: Permanent.
  • Language: English.
  • Hours of Work: 35 to 40 hours per week.


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