Bilingual Account Manager
1 day ago
About Dixon Commercial Investigators
Dixon Commercial Investigators is a family-run collection agency with over 65 years of experience. Our team of over 50 employees provides services to a wide range of clients across various industries, assisting them with outstanding receivables so they can focus on growing their business.
Job Description
The Bilingual Account Manager will facilitate communication between our Quebec office, Quebec clients, and our head office. Responsibilities include handling email and telephone inquiries, data entry, responding to customer complaints and billing disputes, and providing existing clients with exceptional service through additional offerings and performance-based bonuses.
Key Requirements
- Strong communication skills in English and French
- Excellent customer service experience, particularly in handling disputes
- Attention to detail and ability to execute tasks with minimal assistance
- Regular, consistent, and punctual attendance
What We Offer
- Guaranteed hourly wage plus a bonus structure with no limitations
- Monthly company perks for high performance
- Paid training
- Full-time schedule (40 hours per week)
- Comfortable work environment and paid onsite lunches
Job Details
- Job Type: Full-time
- Pay: $23.00-$26.00 per hour
- Expected hours: 36 – 40 per week
- Additional pay: Bonus pay
Benefits
- Casual dress
- Company events
- Discounted or free food
- Flexible schedule
- On-site parking
Schedule
- Evening shift
- Monday to Friday
Language
- French (required)
Work Location
- In person
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