Help Desk Support Specialist
1 week ago
We are seeking a highly skilled and experienced Help Desk Technician to join our team at Canada Top Education Group Inc. As a Help Desk Technician, you will be responsible for providing technical support to our users, resolving their computer-related issues, and ensuring that our business systems, network, and Internet services are running smoothly.
Key Responsibilities- Technical Support: Respond to user inquiries and resolve technical issues related to computer hardware, software, and network connectivity.
- Problem-Solving: Analyze and troubleshoot complex technical problems, and provide effective solutions to users.
- Documentation: Maintain a comprehensive problems and solutions log to facilitate knowledge sharing and improve technical support processes.
- System Administration: Set up and configure computer equipment, operating systems, and software for employee use, ensuring proper installation and maintenance.
- Incident Management: Manage and resolve technical incidents in a timely and efficient manner, minimizing downtime and ensuring business continuity.
- Communication: Provide clear and concise technical information to users, and communicate technical issues and solutions to other technical support analysts.
- Education: College or equivalent education in a related field.
- Experience: Previous experience in a technical support role is an asset.
- Language: Fluency in English is required.
- Work Hours: 30-40 hours per week.
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Help Desk Support Specialist
2 weeks ago
Victoria, British Columbia, Canada Canada Top Education Group Inc Full timeAbout the RoleWe are seeking a highly skilled and experienced Help Desk Technician to join our team at Canada Top Education Group Inc. As a Help Desk Technician, you will be responsible for providing technical support to our users, resolving their computer-related issues, and ensuring that our business systems, network, and Internet services are running...
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Help Desk Support Specialist
2 weeks ago
Victoria, British Columbia, Canada Canada Top Education Group Inc Full timeAbout the RoleWe are seeking a highly skilled and experienced Help Desk Technician to join our team at Canada Top Education Group Inc. As a Help Desk Technician, you will be responsible for providing technical support to our users, resolving their computer-related issues, and ensuring that our business systems, network, and Internet services are running...
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Help Desk Specialist
2 days ago
Victoria, British Columbia, Canada Canada Top Education Group Inc Full timeJob DescriptionWe are seeking a skilled Help Desk Technician to join our team at Canada Top Education Group Inc.Key ResponsibilitiesProvide technical support to users experiencing difficulties with computer systems, networks, and internet connectivity.Offer advice and training to users to resolve identified difficulties and improve their technical...
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Help Desk Specialist
2 days ago
Victoria, British Columbia, Canada Canada Top Education Group Inc Full timeJob DescriptionWe are seeking a skilled Help Desk Technician to join our team at Canada Top Education Group Inc.Key ResponsibilitiesProvide technical support to users experiencing difficulties with computer systems, networks, and internet connectivity.Offer advice and training to users to resolve identified difficulties and improve their technical...
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Help Desk Specialist
2 days ago
Victoria, British Columbia, Canada Canada Top Education Group Inc Full timeJob SummaryWe are seeking a highly skilled Help Desk Technician to join our team at Canada Top Education Group Inc. As a Help Desk Technician, you will be responsible for providing technical support to our users, resolving issues with computer systems, and ensuring the smooth operation of our business systems.Key ResponsibilitiesTechnical Support: Respond to...
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Help Desk Specialist
3 days ago
Victoria, British Columbia, Canada Canada Top Education Group Inc Full timeJob SummaryWe are seeking a highly skilled Help Desk Technician to join our team at Canada Top Education Group Inc. As a Help Desk Technician, you will be responsible for providing technical support to our users, resolving issues with computer systems, and ensuring the smooth operation of our business systems.Key ResponsibilitiesTechnical Support: Respond to...
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Help Desk Technician
2 weeks ago
Victoria, British Columbia, Canada Canada Top Education Group Inc Full timeAbout the RoleWe are seeking a highly skilled Help Desk Technician to join our team at Canada Top Education Group Inc. As a Help Desk Technician, you will be responsible for providing technical support to our employees and ensuring the smooth operation of our computer systems.Key ResponsibilitiesTechnical Support: Respond to user inquiries and provide...
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Help Desk Technician
2 weeks ago
Victoria, British Columbia, Canada Canada Top Education Group Inc Full timeAbout the RoleWe are seeking a highly skilled Help Desk Technician to join our team at Canada Top Education Group Inc. As a Help Desk Technician, you will be responsible for providing technical support to our employees and ensuring the smooth operation of our computer systems.Key ResponsibilitiesTechnical Support: Respond to user inquiries and provide...
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Help Desk Technician
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Help Desk Specialist
20 hours ago
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Help Desk Specialist
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Technical Support Specialist
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Victoria, British Columbia, Canada MYRA Systems Corp. Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at MYRA Systems Corp. as a key member of our IT support team.Key ResponsibilitiesProvide technical support and assistance to employees and clients via phone, email, and in-person. Troubleshoot and resolve technical issues related to computer systems, networks, and...
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Victoria, British Columbia, Canada Integro Softwares Inc Full timeJob Title: Service Desk AnalystAt Integro Softwares Inc, we are seeking a highly skilled Service Desk Analyst to join our team. As a Service Desk Analyst, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Handle sensitive data within various systemsVerify accuracy of steps completed...
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Technical Support Specialist
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Victoria, British Columbia, Canada MYRA Systems Corp. Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at MYRA Systems Corp. as an IT Help Desk Analyst.Key ResponsibilitiesProvide technical support to employees and customers via phone, email, and in-person Troubleshoot and resolve technical issues with computer systems, networks, and softwareInstall, configure, and...
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Technical Support Specialist
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Victoria, British Columbia, Canada MYRA Systems Corp. Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at MYRA Systems Corp. as an IT Help Desk Analyst.Key ResponsibilitiesProvide technical support to employees and customers via phone, email, and in-person Troubleshoot and resolve technical issues with computer systems, networks, and softwareInstall, configure, and...
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Victoria, British Columbia, Canada Canada Top Education Group Inc Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Canada Top Education Group Inc. As a key member of our IT department, you will be responsible for providing top-notch technical support to our users.Key ResponsibilitiesTechnical Support: Respond to user inquiries and provide assistance with computer-related issues,...