Chief Technology Officer
6 hours ago
Join the City of Toronto's Technology Services Group as a key driver in delivering on its mission to deploy flexible technology architecture and solutions that deliver seamless services, connect the public and businesses, and empower employees.
About the Role:The Deputy Chief Technology Officer, Infrastructure & Operations will provide strategic leadership and oversee the development and implementation plans for the City's IT infrastructure, including transformation, modernization, and optimization. This will focus on the operations of the Data Center, Network, Employee Tools, and Operational Excellence.
Key Responsibilities:- Lead the development of key practices within the target Enterprise Resource platform to enhance core IT operations programs such as Service Management, Asset Management, and Problem Management.
- Oversee Incident Management, KPI management, and operational improvement programs across the Technology and Services Division.
- Lead programs to improve service desk experience through process redesign and technology improvement.
- Provide strategic advice and consultation on strategic plans, cybersecurity, budget allocations, policy development, road mapping, and other IT-related matters to the CTO and senior management.
- Implement best practices and tools for IT Service, Asset, Operations management, Service Desk, and End User capabilities.
- Lead the implementation of the Asset Management Program to create efficient, effective, and accurate inventories.
- Identify and mitigate potential risks to IT operations and infrastructure, ensuring business continuity and disaster recovery plans are in place.
- Ensure compliance with regulations and standards and maintain robust cybersecurity measures to protect Toronto's assets and data in close collaboration with the Chief Information Security Officer.
Significant experience leading large-scale and complex organizations through IT transformation and modernization. Experience with security technology and program experience working closely with CISO teams. Service-oriented and customer-focused operational excellence and foster the highest levels of teamwork toward reaching organizational goals. A passion for public service would be highly beneficial. Educational credentials in information technology and business administration are an asset, but priority will be given to those candidates demonstrating related experience at a similar level.
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Old Toronto, Ontario, Canada 10ZIG TECHNOLOGY, INC. Full time{"h3": "Chief Technology Officer Job Description", "p": "At 10ZIG TECHNOLOGY, INC., we are seeking a highly skilled and experienced Chief Technology Officer to lead our technology department and drive innovation in our organization. The CTO will be responsible for defining the technology strategy, managing technology teams, and ensuring the effective use of...
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Old Toronto, Ontario, Canada 10ZIG TECHNOLOGY, INC. Full time{"h3": "Chief Technology Officer Job Description", "p": "At 10ZIG TECHNOLOGY, INC., we are seeking a highly skilled and experienced Chief Technology Officer to lead our technology department and drive innovation in our organization. The CTO will be responsible for defining the technology strategy, managing technology teams, and ensuring the effective use of...
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