Patient Services Manager

5 days ago


Vancouver, British Columbia, Canada Vancouver Coastal Health Full time
Job Summary

Vancouver Coastal Health is seeking a highly skilled and experienced Patient Services Manager to join their Allied Health team. As a key member of the leadership team, you will be responsible for the effective and efficient functioning of a clinical program/unit, providing leadership and direction for operations management, utilization and risk management, and quality improvement.

The ideal candidate will have a strong background in healthcare leadership, with experience in managing clinical programs and teams. You will be responsible for developing and implementing strategies to improve patient care, quality, and safety, as well as fostering collaborative working relationships with internal and external stakeholders.

This is an exciting opportunity to work with a world-class healthcare organization, delivering service to over one million BC residents. If you are a motivated and results-driven leader, with a passion for improving healthcare outcomes, we encourage you to apply.

Key Responsibilities
  • Develop and implement strategies to improve patient care, quality, and safety
  • Provide leadership and direction for operations management, utilization and risk management, and quality improvement
  • Foster collaborative working relationships with internal and external stakeholders
  • Develop and manage budgets, ensuring effective use of resources
  • Lead and manage interdisciplinary teams, promoting a culture of excellence and continuous improvement
Requirements
  • Baccalaureate (Masters preferred) in a relevant health care profession, supplemented with leadership and business management courses
  • Seven (7) to ten (10) years of recent, related clinical and progressive leadership experience, including direct supervisory experience
  • Excellent communication and interpersonal skills, with the ability to work effectively in a complex interdisciplinary environment
What We Offer
  • Comprehensive health benefits package, including MSP, extended health and dental, and municipal pension plan
  • Grow your career with employer-paid training and leadership development opportunities
  • Wellness supports, including counselling, critical incident, and innovative wellness services
  • Award-winning recognition programs to honour staff, medical staff, and volunteers

Vancouver Coastal Health is committed to building a diverse and inclusive workforce, and we welcome applications from all qualified candidates. We are an equal opportunities employer and encourage applications from Indigenous peoples, people of colour, people with disabilities, and LGBTQ2S+ individuals.



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  • Vancouver, British Columbia, Canada Vancouver Coastal Health Full time

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  • Vancouver, British Columbia, Canada Vancouver Coastal Health Full time

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  • Vancouver, British Columbia, Canada Vancouver Coastal Health Full time

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  • Vancouver, British Columbia, Canada Vancouver Coastal Health Full time

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  • Vancouver, British Columbia, Canada Vancouver Coastal Health Full time

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  • Vancouver, British Columbia, Canada Vancouver Coastal Health Full time

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  • Vancouver, British Columbia, Canada Vancouver Coastal Health Full time

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  • Vancouver, British Columbia, Canada Vancouver Coastal Health Full time

    Job SummaryVancouver Coastal Health is seeking a highly skilled and experienced Patient Services Manager to join our Allied Health team. As a key member of our leadership team, you will be responsible for the effective and efficient functioning of a clinical program/unit.Key ResponsibilitiesProvide leadership and direction for the operations management,...


  • Vancouver, British Columbia, Canada Vancouver Coastal Health Full time

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