Practice Management Consultant

4 days ago

Mississauga, Ontario, Canada BoomerangFX Full time
Practice Management Consultant

BoomerangFX is a leading provider of healthcare SaaS solutions, recognized by the Deloitte Fast 500 program as one of the fastest growing technology companies in Canada and North America. We offer integrated clinic practice management software, digital marketing, and e-learning solutions to the aesthetic medical industry.

As a Practice Management Consultant at BoomerangFX, you will be responsible for delivering training and onboarding support to new users and employees, including conducting live software training and demonstrations. You will provide SaaS implementation support to our clients operating private medical aesthetic practices across North America and international markets.

Key Responsibilities:
  • Deliver training on our practice management software to new clients and employees
  • Act as primary software trainer and onboarding support to your portfolio of clients
  • Serve as a single point of customer contact during the implementation ensuring client satisfaction
  • Manage client escalations and work with cross-functionally to resolve client concerns
  • Train clients through key software learning milestones for effective software application usage
  • Own client retention by proactively reducing churn, increasing customer adoption, and improving overall satisfaction
  • Assist in the review of client processes and the development of new workflow plans
  • Manage client relationship during the implementation process
  • Communicate progress updates weekly or as agreed upon with client and team
  • Continuously learn and act as a subject matter expert on product updates, features, and fixes across our product portfolio
  • Successfully hand off to customer success team when client has successfully completed process
Requirements:
  • Bachelor's degree in a relevant field (health sciences, business, etc.)
  • Practical experience in a related field (private healthcare sector or medical aesthetics space)
  • Software implementation, customer success, or project management experience within a SaaS company
  • 2+ years of experience in a client-facing/support role
  • Experience with project management software and CRM tools (like HubSpot)
  • Ability to understand private healthcare operations and workflows
  • Strong organization and project management skills with attention to detail
  • Excellent communication skills and interpersonal skills
  • Strong technical skills to interact with customers remotely
  • Willingness to travel within Canada and the United States for workshops
What We Offer:
  • Competitive Salary + Annual Performance Bonus
  • Comprehensive Benefits Package (Dental, Vision, Prescription, Medical)
  • Paid Time Off
  • Free Onsite Parking
  • Onsite Gym

At BoomerangFX, we value creativity, collaboration, and fun. We offer a dynamic work environment that will provide you with exciting projects, opportunities to collaborate with talented colleagues, and the chance to make a real impact on growing your career.

  • Business Management Consultant

    7 days ago

    Mississauga, Ontario, Canada beBee Professionals Full time

    Job Title: Business Management ConsultantLocation: Mississauga, ONCompany: beBee ProfessionalsJob Description:beBee Professionals is seeking an experienced Business Management Consultant to provide strategic advice and guidance to clients in Mississauga. The ideal candidate will be responsible for helping clients improve their business operations through...

  • Business Management Consultant

    7 days ago

    Mississauga, Ontario, Canada beBee Professionals Full time

    Job Title: Business Management ConsultantLocation: Mississauga, ONCompany: beBee ProfessionalsJob Description:beBee Professionals is seeking an experienced Business Management Consultant to provide strategic advice and guidance to clients in Mississauga. The ideal candidate will be responsible for helping clients improve their business operations through...

  • Business Management Consultant

    5 days ago

    Mississauga, Ontario, Canada beBee Professionals Full time

    Job Title: Business Management ConsultantLocation: Mississauga, ONCompany: beBee ProfessionalsJob Description:beBee Professionals is seeking an experienced Business Management Consultant to provide strategic advice and guidance to clients in Mississauga. The ideal candidate will be responsible for helping clients improve their business operations through...

  • Business Management Consultant

    5 days ago

    Mississauga, Ontario, Canada beBee Professionals Full time

    Job Title: Business Management ConsultantLocation: Mississauga, ONCompany: beBee ProfessionalsJob Description:beBee Professionals is seeking an experienced Business Management Consultant to provide strategic advice and guidance to clients in Mississauga. The ideal candidate will be responsible for helping clients improve their business operations through...

  • Lead Consultant

    1 month ago

    Mississauga, Ontario, Canada 2106 Merative Canada Holdco Unlimited Liability Company Full time

    Position Overview The 2106 Merative Canada Holdco Unlimited Liability Company is seeking a Principal Consultant in Management Consulting to enhance our consulting capabilities. Location: Ottawa, Toronto ON, Canada Role Summary As a Principal Consultant, you will play a pivotal role in overseeing project implementations. Your expertise will be crucial in...

  • Fleet Operations Manager

    1 week ago

    Mississauga, Ontario, Canada Element Fleet Management Full time

    Unlock a Rewarding Career at Element Fleet ManagementAt Element Fleet Management, we're redefining the fleet management industry by putting people first. As a Fleet Operations Manager, you'll play a critical role in delivering exceptional client experiences and driving business success.What We're Looking ForA seasoned professional with 7-10 years of...

  • Fleet Operations Manager

    2 weeks ago

    Mississauga, Ontario, Canada Element Fleet Management Full time

    Unlock a Rewarding Career at Element Fleet ManagementAt Element Fleet Management, we're redefining the fleet management industry by putting people first. As a Fleet Operations Manager, you'll play a critical role in delivering exceptional client experiences and driving business success.What We're Looking ForA seasoned professional with 7-10 years of...

  • Management Strategy Consultant

    1 month ago

    Mississauga, Ontario, Canada WMWM UNITED Investment Holding INC. Full time

    Position OverviewAs a Business Operations Consultant at WMWM UNITED Investment Holding INC., you will play a pivotal role in enhancing the effectiveness of our managerial practices and organizational structures. This is a permanent position that offers the flexibility of remote work.Key ResponsibilitiesWork Term: PermanentWork Language: EnglishHours: 37.5...

  • Lead Consultant

    1 month ago

    Mississauga, Ontario, Canada 2106 Merative Canada Holdco Unlimited Liability Company Full time

    Position Overview We are seeking a highly skilled Principal Consultant specializing in Management Consulting to enhance our consulting capabilities. Location: Ottawa, Toronto ON, Canada Role Summary The Merative team is currently in search of a Technical Consultant with expertise in Social Program Management and the Cúram product suite. In this role, you...

  • Business Management Consultant

    1 week ago

    Mississauga, Ontario, Canada WMWM UNITED Investment Holding INC. Full time

    About WMWM UNITED Investment Holding INC.We are a leading investment holding company seeking a highly skilled Business Management Consultant to join our team. As a Business Management Consultant, you will play a crucial role in analyzing and improving our organizational methods and processes.Key Responsibilities:Analyze and Improve Organizational Methods:...

  • Business Management Consultant

    2 weeks ago

    Mississauga, Ontario, Canada WMWM UNITED Investment Holding INC. Full time

    About WMWM UNITED Investment Holding INC.We are a leading investment holding company seeking a highly skilled Business Management Consultant to join our team. As a Business Management Consultant, you will play a crucial role in analyzing and improving our organizational methods and processes.Key Responsibilities:Analyze and Improve Organizational Methods:...

  • Fleet Management Professional

    2 weeks ago

    Mississauga, Ontario, Canada Element Fleet Management Full time

    About the RoleWe are seeking a highly skilled and experienced Fleet Manager to join our team at Element Fleet Management. As a key member of our organization, you will be responsible for managing our clients' vehicle fleets, ensuring efficient and effective use of company-owned and/or leased vehicles.Key ResponsibilitiesDevelop and Implement Fleet PolicyWork...

  • Fleet Management Professional

    2 weeks ago

    Mississauga, Ontario, Canada Element Fleet Management Full time

    About the RoleWe are seeking a highly skilled and experienced Fleet Manager to join our team at Element Fleet Management. As a key member of our organization, you will be responsible for managing our clients' vehicle fleets, ensuring efficient and effective use of company-owned and/or leased vehicles.Key ResponsibilitiesDevelop and Implement Fleet PolicyWork...

  • Lead Consultant

    1 month ago

    Mississauga, Ontario, Canada 2106 Merative Canada Holdco Unlimited Liability Company Full time

    Position Overview We are seeking a Principal Consultant in Management Consulting to play a pivotal role in our organization. Location: Ottawa, Toronto ON, Canada Role Summary The Merative team is actively looking for a Technical Consultant with expertise in Social Program Management and the Cúram product suite. In this role, you will take on significant...

  • Fleet Operations Manager

    7 days ago

    Mississauga, Ontario, Canada Element Fleet Management Full time

    Unlock Your Potential as a Fleet Manager at ElementAt Element Fleet Management, we're redefining the fleet management industry to prioritize people and deliver exceptional client experiences. As a Fleet Manager, you'll play a critical role in driving our success and making a meaningful impact on our clients' lives.About the RoleWe're seeking a seasoned Fleet...

  • Fleet Operations Manager

    7 days ago

    Mississauga, Ontario, Canada Element Fleet Management Full time

    Unlock Your Potential as a Fleet Manager at ElementAt Element Fleet Management, we're redefining the fleet management industry to prioritize people and deliver exceptional client experiences. As a Fleet Manager, you'll play a critical role in driving our success and making a meaningful impact on our clients' lives.About the RoleWe're seeking a seasoned Fleet...

  • Senior Consultant

    17 hours ago

    Mississauga, Ontario, Canada Infosys Limited Full time

    Job Title: Senior ConsultantInfosys is seeking a skilled Senior Consultant to join our team. As a Senior Consultant, you will play a key role in delivering high-quality solutions to our clients.Job Summary:We are looking for a highly motivated and experienced Senior Consultant to join our team. The ideal candidate will have a strong background in insurance...

  • Senior Consultant

    13 hours ago

    Mississauga, Ontario, Canada Infosys Limited Full time

    Job Title: Senior ConsultantInfosys is seeking a skilled Senior Consultant to join our team. As a Senior Consultant, you will play a key role in delivering high-quality solutions to our clients.Job Summary:We are looking for a highly motivated and experienced Senior Consultant to join our team. The ideal candidate will have a strong background in insurance...

  • Operations Manager

    2 days ago

    Mississauga, Ontario, Canada MY MORTGAGE CONSULTANT INC. Full time

    Operations Supervisor Job DescriptionAt MY MORTGAGE CONSULTANT INC., we are seeking an experienced Operations Supervisor to join our team. As an Operations Supervisor, you will be responsible for overseeing the day-to-day activities of our operations team, ensuring that all tasks are completed efficiently and effectively.Key Responsibilities:Training and...

  • Operations Manager

    1 week ago

    Mississauga, Ontario, Canada MY MORTGAGE CONSULTANT INC. Full time

    Operations Supervisor Job DescriptionAt MY MORTGAGE CONSULTANT INC., we are seeking an experienced Operations Supervisor to join our team. As an Operations Supervisor, you will be responsible for overseeing the day-to-day activities of our operations team, ensuring that tasks are completed efficiently and effectively.Key Responsibilities:Training and...