Senior Policy Specialist

4 days ago

Ottawa, Ontario, Canada Leveragetek Full time
Job Title: Senior Policy Specialist

Leveragetek is seeking a highly skilled Senior Policy Specialist to join our team in Ottawa. As a key member of our team, you will be responsible for providing technical leadership in the maintenance and implementation of Microsoft 365 solutions, with a focus on Teams and SharePoint.

Key Responsibilities:
  • Provide technical leadership for the maintenance and implementation of Microsoft 365 solutions, including Teams and SharePoint.
  • Work with product owners to design and deploy new Microsoft 365 solutions to improve ways of working in the organization.
  • Design and implement governance policies, including retention policies, records management, and access reviews.
  • Create detailed Standard Operating Procedures (SOPs) and identify knowledge transfer opportunities for 1st and 2nd line support.
  • Manage updates, releases, deprecation, and patches for Teams and SharePoint.
  • Research new M365 solutions and advise on their business value and alignment to technical roadmaps.
  • Setup automation alerts to monitor and track changes, usage, and resource consumption for SharePoint and Teams.
  • Assist with training and adoption of new Microsoft 365 solutions and processes, including delivery and creation of training plans, materials, and documentation.
  • Develop and deploy Teams and SharePoint automation workflows, as well as maintenance of existing workflows.
  • SharePoint integration with other business apps, such as Dynamics 365, Dataverse, etc.
  • Provide technical and 3rd level support for users on SharePoint, Teams, and Office 365.
  • Manage, configure, and evaluate security and access control for Teams and SharePoint.
  • Work with other IS Division teams for new and existing integration points (CRM, Biztalk, Service Now, etc.).
  • Monitor SharePoint performance and troubleshoot issues.
Requirements:
  • 7+ years of experience in software development, support, and maintenance.
  • Experience and expertise with MS Office (Teams, SharePoint), Microsoft Planner, SharePoint Online and Workflow, Power Apps, and Automate.
  • Experience in the development and deployment of Teams and SharePoint automation workflows, as well as maintenance of existing workflows.
  • University degree or college diploma in Software Development, Computer Programming.
  • Experience in the implementation and delivery of Office 365.
  • Technical expertise in the following:
    • Office 365: Microsoft Teams, SharePoint, SharePoint Online and Workflow automation, Microsoft Graph APIs, Power BI, SQL Server (on-prem and Azure).
Benefits:
  • Health benefits, including drug coverage, healthcare spending account, virtual care (telemedicine), Employee and Family Assistance Program, mental health support, travel insurance, dental, vision, life insurance, disability insurance, and accidental death and dismemberment coverage.
  • Retirement planning, including a Defined Benefit Pension Plan and Group Savings Plans.
  • Tuition assistance program and advanced learning program, payment of professional association memberships, online learning opportunities, and second language training.

Leveragetek is a leading provider of IT and business talent on a contract, contract-to-hire, and permanent basis. We have hundreds of successful engagements to our credit with many of Canada's leading public and private sector organizations. Accessibility accommodations are available upon request.

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