Healthcare Support Specialist

1 month ago

Mississauga, Ontario, Canada Trillium Health Partners Full time

Job Overview

Position Title: Patient Care Assistant

Department: Professional Practice

Role Level: CUPEPCE - $26.980 to $30.732 per hour

Employment Status: Temporary Part Time (approximately 12 months)

Number of Positions Available: 1

Work Schedule: 7 days per week (includes days, evenings, and nights; 8 and 12-hour shifts)

Location: Credit Valley Hospital

Organizational Overview:

Trillium Health Partners (THP) stands as one of Canada's largest community-based acute care facilities. It encompasses the Credit Valley Hospital, Mississauga Hospital, Queensway Health Centre, and the Reactivation Center at Humber, serving the diverse and growing populations of Mississauga, West Toronto, and surrounding areas. THP is also a teaching hospital associated with the University of Toronto.

Our Mission: A New Kind of Health Care for a Healthier Community

Our Core Values: Compassion, Excellence, Courage

Our Objectives: Quality, Access, Sustainability

Our Support Systems: People, Education, Innovation, Research

Position Responsibilities:

  • Assist with meal tray delivery and provide necessary mealtime support (e.g., opening packages, positioning patients).
  • Document meal consumption and relevant patient data (e.g., Braden Scale).
  • Support regulated health professionals in patient mobility, personal hygiene, and bathing tasks.
  • Offer physical assistance to patients, including help with lifts and transfers.
  • Execute various patient care tasks and related non-professional activities to ensure patient comfort and needs are met.
  • Maintain a safe, clean, and comfortable environment by performing cleaning and infection control duties as needed.
  • Communicate any concerns raised by patients and their families.
  • Notify team members of any changes or concerns regarding a patient's condition.
  • Clean and disinfect patient areas and equipment according to THP standards.
  • Undertake additional duties as assigned.

Essential Qualifications:

  • Minimum Grade 12 education or equivalent experience.
  • Personal Support Worker Certificate required (or internal THP PCA certification).
  • Current BCLS & CPR certifications are essential.
  • Previous experience in a hospital or healthcare setting is strongly preferred.
  • Basic computer skills are necessary.
  • Strong written and verbal communication skills, with the ability to work effectively in a multidisciplinary team.
  • Demonstrated knowledge, skill, and compassion in patient interactions.
  • Self-directed with well-developed organizational abilities.
  • Initiative and the ability to work independently are essential.
  • A positive attendance and work history is required.

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