Senior Customer Service Lead

1 month ago


BordenCarleton, Prince Edward Island, Canada Circle K Full time

Position Overview:

As a Senior Customer Service Lead, you will benefit from:

  • Comprehensive Medical, Vision, Dental, and Life Insurance options
  • Flexible work schedules to suit your lifestyle
  • Employment with a large, stable organization
  • Rapid career advancement opportunities
  • Diverse range of tasks to keep your work engaging
  • Weekly compensation
  • Premium pay for night shifts
  • Employee discounts
  • Access to a scholarship program
  • Recognition for years of service
  • Corporate discount initiatives
  • Employee Assistance Programs
  • Support for Work Permit holders through PNP (conditions may apply)

Your Key Responsibilities:

You will collaborate with the store manager and assistant manager to handle administrative duties. Your role will involve welcoming customers, processing transactions, suggesting purchases, and occasionally assisting with our food program. Expect a dynamic work environment where you will be involved in various areas of the store, ensuring high standards of appearance and delivering prompt, friendly service to our customers.

You will engage with numerous customers daily, all while enjoying a lively, energetic atmosphere as you complete daily tasks throughout the store.

What We Are Seeking:

  • Strong customer service orientation
  • Excellent communication and interpersonal skills
  • A proactive approach to working quickly while enjoying the process
  • A team-oriented mindset to achieve daily objectives
  • Creative problem-solving abilities
  • Quick thinking with a knack for making sales suggestions

Preferred Qualifications:

  • Proven customer service experience
  • Previous supervisory roles
  • A drive for career progression
  • A willingness to learn and have fun in the workplace

Circle K is committed to fostering diversity and inclusion, aiming to create a safe, accessible, and rewarding workplace that highlights the unique contributions of our employees to our business success. We are dedicated to employment equity and encourage a broad range of applications to ensure a diverse workforce that reflects the customers and communities we serve. Accommodations are available upon request for applicants participating in all aspects of the selection process.



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