IT Support Specialist
4 days ago
We are seeking a skilled and detail-oriented Level 1 IT Technician to join our team at Fed IT. As a key member of our technical support team, you will be responsible for providing top-notch support to our customers.
Key Responsibilities:- Install, configure, and maintain printers and photocopiers according to established procedures.
- Respond to user requests for assistance, providing timely and effective support.
- Perform hardware troubleshooting and repair tasks within your scope of competence.
- Clean, maintain, and perform minor repairs on equipment.
- Operate various peripherals according to specific instructions.
- Manage and regularly update the equipment inventory.
- Perform tasks related to the receipt, storage, distribution, and delivery of goods.
- Loan computer hardware and equipment, and ensure their return.
- Verify goods received against purchase orders.
Requirements:
- DEP in computer support.
- At least one year's relevant experience.
- Knowledge of network environment, Microsoft applications, and other software.
- Knowledge of Word, Excel, Outlook, and Internet software.
Why Join Us:
As a Level 1 IT Technician at Fed IT, you will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional service to our customers. We offer a dynamic and supportive work environment that fosters growth and development.
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