Retail Sales Manager

2 weeks ago


Lloydminster, Canada Shell West Full time
About the Role

We are seeking a highly skilled and experienced Retail Sales Manager to join our team at Shell West. As a key member of our sales team, you will be responsible for driving sales growth, improving customer satisfaction, and leading a team of sales professionals.

Key Responsibilities
  • Leadership and Team Management
    • Manage and motivate a team of 3-4 sales professionals to achieve sales targets and improve customer satisfaction.
  • Sales Strategy and Planning
    • Develop and implement sales strategies to drive growth and improve market share.
    • Conduct market research and analyze sales data to identify trends and opportunities.
  • Customer Service and Experience
    • Ensure that customers receive exceptional service and experience in our retail stores.
    • Develop and implement customer service strategies to improve customer satisfaction and loyalty.
  • Store Operations and Management
    • Oversee the day-to-day operations of our retail stores, including inventory management, visual merchandising, and store maintenance.
    • Ensure that all store operations are in compliance with company policies and procedures.
  • Performance Management and Development
    • Conduct regular performance reviews and provide coaching and development opportunities to team members.
    • Identify areas for improvement and develop plans to address them.
  • Business Planning and Budgeting
    • Develop and manage budgets for sales, marketing, and store operations.
    • Monitor and analyze sales and marketing performance to identify areas for improvement.
Requirements
  • Education
    • Secondary (high) school graduation certificate
  • Experience
    • 2 years to less than 3 years of experience in retail sales or a related field
  • Skills and Qualifications
    • Excellent communication and interpersonal skills
    • Strong leadership and team management skills
    • Ability to analyze sales data and develop sales strategies
    • Ability to work in a fast-paced environment and meet deadlines
    • Ability to work independently and as part of a team
Working Conditions and Physical Capabilities
  • Work Environment
    • Fast-paced retail environment
  • Physical Demands
    • Combination of sitting, standing, and walking
Personal Suitability
  • Personal Qualities
    • Goal-oriented and results-driven
    • Positive attitude and strong work ethic
    • Excellent communication and interpersonal skills
  • Team Player
    • Ability to work collaboratively with team members and other departments
Green Job
  • Environmental Impact
    • This role involves duties and responsibilities that lead to positive environmental outcomes
Language and Work Hours
  • Language
    • English
  • Work Hours
    • 30 to 35 hours per week


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