Food Service Team Leader

1 month ago


Hamilton, Ontario, Canada Gino's Pizza 13 Full time

Education: Completion of secondary school is required.

Experience: A minimum of 7 months to less than 1 year in a similar role.

Key Responsibilities
  1. Develop and implement strategies to achieve work schedules.
  2. Order food and kitchen supplies as needed.
  3. Instruct staff on their responsibilities, sanitation practices, and safety protocols.
  4. Calculate the necessary ingredients and supplies for meal preparation.
  5. Ensure food quality and service standards are consistently met.
  6. Resolve customer complaints and concerns effectively.
  7. Maintain accurate records of inventory, repairs, sales, and waste.
  8. Create and manage staff work schedules.
Supervisory Responsibilities
  1. Oversee a team of 1 to 2 individuals.
  2. Supervise food service counter attendants and food preparers.
Work Environment and Physical Requirements
  1. Fast-paced work setting.
  2. Ability to meet tight deadlines.
  3. Involves a combination of sitting, standing, and walking.
  4. Must be able to stand for extended periods.
  5. Strong attention to detail is essential.
Personal Attributes
  1. Strong client focus.
  2. Effective interpersonal communication skills.
  3. Excellent verbal communication abilities.
  4. Adaptability and flexibility.
  5. Team-oriented mindset.
  6. Proactive and takes initiative.
Employment Type: Permanent position

Language of Work: English

Working Hours: 35 hours per week



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