Heavy Duty Equipment Field Service Technician

22 hours ago

Mount Pearl, Newfoundland and Labrador, Canada Cummins Inc. Full time

Heavy Duty Equipment Field Service Technician

We are seeking a skilled Heavy Duty Equipment Field Service Technician to join our team at Cummins Inc. in Mount Pearl, NL.

The ideal candidate will have experience with heavy-duty journeyman technician field service and be proficient in power generation products, including Cummins engines. This role will involve working on a variety of equipment, including generators, transfer switches, and auxiliary components.

The successful candidate will be responsible for completing preventative maintenance and basic repair activities on generator or component at the customer site with minimal direction. They will also engage with customers in a courteous and professional manner, ensuring prompt and efficient attention to customer needs.

The role will require the ability to work independently and as part of a team, with a focus on providing excellent customer service and ensuring the highest level of quality in all work performed.

Responsibilities

  • Completes preventative maintenance and/or basic repair activities on Generator or component at the customer site with minimal direction.
  • Engages with customer in a courteous and professional manner. Ensures prompt and efficient attention to customer needs.
  • Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete basic repairs, including preparing required parts and tools.
  • Escalates unresolved issues to more experienced Field Service Technicians and/or Supervisor.
  • Performs preventative maintenance activities as per documented schedules and standards on power generation products in the field.
  • Completes required documentation, such as service worksheets, timesheets, warranty claims via handwritten forms or business system input screens.
  • Completes training in line with skill and business requirements.
  • Maintains service vehicle and tools for cleanliness and proper operation.
  • Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation.

Qualifications

  • Intermediate level of workshop related experience required.
  • Some commercial inspections experience.
  • Intermediate level knowledge of and/or experience with power generation products.
  • High Voltage/ Low Voltage experience.

Compensation and Benefits

Base salary rate commensurate with experience. Additional benefits vary between locations and include options such as our Company Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, and a full complement of personal and professional benefits.

Cummins Inc. is committed to the principles of diversity and employment equity under the Employment Equity Act, and we strive to ensure that our workforce reflects the diverse nature of Canadian society.

Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.

The successful candidate will be subject to our Pre-Employment Background Screening process that consists of a Criminal Background Check.

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