Trilingual Contact Center Representative
1 day ago
About the Role
We are seeking a highly skilled and multilingual Contact Center Representative to join our team at TD Bank. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients in English, Cantonese, and Mandarin.
Key Responsibilities
- Provide timely and effective resolution to customer inquiries and concerns
- Utilize strong communication and problem-solving skills to resolve complex customer issues
- Work collaboratively with colleagues to achieve team goals and objectives
- Participate in ongoing training and development to enhance skills and knowledge
Requirements
- High school diploma or equivalent required
- Fluent in English, Cantonese, and Mandarin
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and adapt to changing priorities
What We Offer
At TD Bank, we offer a competitive compensation package, comprehensive benefits, and opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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