Trilingual Contact Center Representative

1 day ago


Markham, Ontario, Canada The Toronto-Dominion Bank (Canada) Full time

About the Role

We are seeking a highly skilled and multilingual Contact Center Representative to join our team at TD Bank. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients in English, Cantonese, and Mandarin.

Key Responsibilities

  • Provide timely and effective resolution to customer inquiries and concerns
  • Utilize strong communication and problem-solving skills to resolve complex customer issues
  • Work collaboratively with colleagues to achieve team goals and objectives
  • Participate in ongoing training and development to enhance skills and knowledge

Requirements

  • High school diploma or equivalent required
  • Fluent in English, Cantonese, and Mandarin
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and adapt to changing priorities

What We Offer

At TD Bank, we offer a competitive compensation package, comprehensive benefits, and opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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