Airport Security Officer

3 days ago

Kelowna, British Columbia, Canada Paladin Airport Security Services Full time
Pre-Board Screening Officer Job Description

At Paladin Airport Security Services, we are committed to providing exceptional customer service while ensuring the safety of passengers and crew. As a Pre-Board Screening Officer, you will play a critical role in upholding the highest standards of security and customer satisfaction.

Key Responsibilities:
  • Screen passengers and baggage through airport security checkpoints efficiently and effectively
  • Provide professional and courteous information to passengers
  • Verify valid boarding passes and ensure compliance with security regulations
  • Operate X-ray machines, metal detectors, and other technology to scan and test baggage for prohibited items
  • Protect restricted areas and manage conflict situations
  • Communicate clearly and effectively with passengers and colleagues
  • Uphold all regulations and guidelines with vigilance
Requirements:
  • Excellent customer service skills, preferably in a high-volume environment
  • Open availability to work any shift, including early mornings, late evenings, weekends, and statutory holidays
  • Strong English communication skills, both written and verbal; fluency in French is an asset
  • Ability to comply with CATSA medical requirements
  • High school diploma or equivalent (GED)

We offer a comprehensive benefits package, paid training, and a great uniform. If you are successful in the application process, you will be required to apply for a Transport Security Clearance (TSC), which requires an extensive background check. Once obtained, you will be eligible to begin the Screening Officer Foundations (SOF) course, which must be successfully passed prior to beginning work as a Pre-Board Screening Officer.

We are committed to a workplace culture of respect, inclusion, and diversity. We believe in and are committed to providing accommodation for people with disabilities through the interview process and while employed. If you require accommodation during the interview process, please let us know and we will work with you to meet your needs.

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