Sales Representative
1 week ago
Overview
Fountain Tire is seeking a skilled and customer-focused individual to fill the role of Inside Sales Representative. As a key member of our team, you will be responsible for delivering exceptional customer service, providing expert advice on tire services, and ensuring seamless sales experiences.
Key Responsibilities:
- Provide top-notch customer service, addressing customer inquiries and concerns in a professional and courteous manner.
- Share product knowledge and technical expertise with customers to build trust and drive sales.
- Offer personalized service quotes, receive customer authorization, and finalize sales transactions.
- Schedule customer appointments for tire services and ensure timely completion.
- Recommend tire services, specialty tire services, and wheel services to customers based on their needs.
- Verify accurate billing and ensure customer satisfaction.
- Conduct proactive calls to customers to gauge their satisfaction with our services.
Requirements:
- Previous experience in the tire industry is an asset.
- Background in retail mechanical service is required.
- Excellent customer service and time management skills.
- 1-2 years of retail customer relations and/or customer service experience.
- Strong interpersonal skills with the ability to build a team and work collaboratively.
- Ability to work well under pressure in a fast-paced, high-volume environment.
- Current, valid driver's license.
What We Offer:
- Competitive compensation.
- The opportunity to work with an excellent team and great customers.
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