Human Resources Implementation Specialist

2 weeks ago

Burnaby, British Columbia, Canada ADP, Inc. Full time

Job Summary:

We are seeking a highly skilled Human Resources Implementation Specialist to join our team at ADP, Inc. As a key member of our Implementation organization, you will be responsible for delivering high-quality payroll and HR solutions to our clients.

Key Responsibilities:

  • HR Implementation: Implement and set up ADP's Workforce Now (WFN) methodology for clients, ensuring accurate and compliant HR system configurations.
  • Technical Expertise: Provide technical support and guidance to clients and internal team members on HR configuration, analysis, and testing.
  • Training and Development: Assist in designing and delivering training programs for clients and internal team members on WFN implementation methodology and Time system configurations.
  • Project Support: Assist in managing multiple projects simultaneously, ensuring timely delivery, quality, and customer satisfaction. Identify and prioritize project tasks, allocate resources, and track progress against project milestones.
  • Risk Management: Identify and escalate critical issues to senior leadership as necessary. Develop and implement contingency plans to address potential project disruptions.
  • Communication and Collaboration: Collaborate with clients, internal stakeholders, and cross-functional teams to ensure effective communication, collaboration, and project delivery. Provide regular updates on project status, issues, and resolutions.
  • Quality Assurance: Participate in quality control processes to ensure accuracy, completeness, and compliance in payroll implementation projects.
  • Mentorship: Assist in mentoring and supporting less tenured team members in their technical development.

Requirements:

  • 3-5 years of human resources experience or relative field
  • Effective communication: verbal and written skills in English & French
  • Excellent client management, and interpersonal skills
  • Ability to work mentor, be resourceful, and be a strong team player.

Attributes:

  • Ability to organize, schedule, and facilitate effective meetings.
  • Ability to multitask, probe, analyze, and problem solve.
  • Detail oriented and ability to follow-through.
  • Strong organization, time management and prioritizing skills.

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