Outreach Coordinator

14 hours ago

Abbotsford, British Columbia, Canada The Salvation Army Full time
Job Title: Outreach Worker

At The Salvation Army, we are seeking a dedicated and compassionate Outreach Worker to join our team. As an Outreach Worker, you will play a vital role in providing client services for homeless and marginalized individuals, networking with community service and health agencies, and maintaining a client record database.

Key Responsibilities:
  • Conduct routine intake processes and make decisions following standard procedures.
  • Coordinate intake with shelter staff and attend case management meetings to report on new intakes.
  • Record intake processes and decisions using the BC Housing Case Planning database (HIFIS).
  • Seek out clients in need of support in the community and connect them with appropriate programs at the Centre of Hope.
  • Record all methods of communication with clients daily in case files.
  • Advocate on behalf of clients where necessary.
  • Develop case histories for all outreach clients.
  • Liaise with referral sources and other external agencies as needed.
  • Work with government and community funders to ensure funding is in place.
  • Conduct comprehensive program orientations for clients/residents.
  • Foster positive relationships with community social services agencies/resources.
Qualifications and Education Requirements:
  • Completed up to two years of Community College.
  • Certificate or Diploma in Human Sciences/Addictions.
  • Criminal Police Investigation Check (CPIC).
  • Appropriate immunization measures.
  • Current Certification in First Aid/CPR.
  • Valid Driver's License.
  • Minimum of three years of prior related experience, including frontline work in a social services setting or experience in a related field.
Other Requirements:
  • Excellent writing and oral skills.
  • Solid administrative skills.
  • Training in Crisis and Skills that focuses on the prevention of homelessness.
  • Understanding of the needs of victims of absolute homelessness.
  • Ability to work with minimal supervision.

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