Insolvency Specialist

2 weeks ago

Regina, Saskatchewan, Canada BDO Full time

About BDO

BDO is a leading professional services firm that provides exceptional service to its clients. Our firm is built on a foundation of positive relationships with our people and our clients.

Our Culture

We foster a people-first culture that prioritizes personal and professional growth. Our professionals provide exceptional service, helping clients with advice and insight they can trust.

Your Opportunity

We are seeking an Insolvency Specialist to join our Personal Debt Solution team. This position entails maintaining an in-office presence by completing the following duties:

  1. Perform initial consultations to assess the debtor's situation and recommend appropriate options.
  2. Assist debtors and creditors, both in person and by telephone, as it relates to bankruptcies and proposals.
  3. Review interview forms, and prepare files/documents for client signing.
  4. Community outreach, business development, presentations, and use of digital tools to promote personal debt solutions offerings.

Key Responsibilities

  1. Demonstrate BDO's core values through all aspects of your work: Integrity, Respect, and Collaboration.
  2. Understand client needs, challenges, and opportunities; clients describe you as positive, professional, and empathetic.
  3. Identify, recommend, and focus on effective service delivery to clients.
  4. Participate in an inclusive and engaging work environment that develops, retains & attracts talent.
  5. Grow expertise through learning and professional development.

Requirements

  1. 2 years or more in Customer Service, financial services insolvency, banking, credit counseling, or other relevant area.
  2. Great interpersonal skills with the ability to collaborate with team members, debtors, and creditors.
  3. Demonstrated ability to communicate effectively in various situations.
  4. Strong attention to detail in a fast-paced environment.
  5. Takes personal ownership and responsibility for the quality and timeliness of work.
  6. Proficient in Microsoft Outlook, Word & Excel.
  7. Excellent time management and organizational skills.
  8. A team player who can also work independently.
  9. Previous insolvency experience (asset but not required).
  10. Available to work one evening shift a week until 7:30pm.

Why BDO?

We offer a competitive total cash compensation that recognizes and rewards your contribution. We provide flexible benefits from day one, and a market-leading personal time off policy. We are committed to supporting your overall wellness beyond working hours and provide reimbursement for wellness initiatives that fit your lifestyle.

Our Commitment to Diversity, Equity and Inclusion

We believe every employee should have the opportunity to participate and succeed. Through leadership by our Diversity, Equity and Inclusion Leader, we are committed to a workplace culture of respect, inclusion, and diversity. We recognize and celebrate the valuable differences among each of us, including race, religious beliefs, physical or mental disabilities, age, place of origin, marital status, family status, gender or gender identity and sexual orientation.

Flexibility

All BDO personnel are expected to spend some of their time working in the office, at the client site, and virtually unless accommodations or alternative work arrangements are in place.

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