Server Operations Specialist

1 week ago

Edmonton, Alberta, Canada Omega Solutions Full time
Job Summary

The Intermediate Server Analyst (Infrastructure) will be responsible for day-to-day operations within the Government of Alberta Server Environment, focusing on windows virtual server support activities. This role will assist in the daily operational support of a virtual server environment, with a focus on a VMware virtualized hosting infrastructure.

Key Responsibilities

The successful candidate will be responsible for proactively maintaining and improving the server core infrastructure functionality. Key duties include:
  • Performing problem diagnosis, troubleshooting, and resolution.
  • Performing hardware and OS installations, migrations, and/or upgrades.
  • Planning for software and hardware upgrades and/or migrations.
  • Developing and maintaining documentation.
  • Maintaining operating systems and associated infrastructure software.
  • Developing system-related procedures.
  • Providing cross-training and knowledge transfer to other server team members on relevant aspects of hardware and software support.

Requirements

The contracted resource must adhere to existing Government of Alberta policies, procedures, standards, guidelines, and practices. Excellent customer focus and client service skills, a proven ability to function in both individual and team environments, and exceptional technical troubleshooting and problem resolution skills are desired.

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