Digital Infrastructure Specialist

3 days ago

Canada Alberta Financial Services Corporation Full time
About the Role

We are seeking a highly skilled Digital Infrastructure Specialist to join our team at Alberta Financial Services Corporation. As a key member of our Digital Services Foundation team, you will play a critical role in monitoring and performing frontline systems diagnostics, assisting in problem resolution, and providing key services to our clients in a multi-provincial model.

Key Responsibilities
  • Monitor and perform frontline systems diagnostics as part of the Digital Services Foundation team
  • Assist in problem resolution of AFSC's Technology Infrastructure in accordance with AFSC's best practices
  • Provide on-call advice and assistance to users to resolve accurately assigned Service Desk calls within the agreed service levels
  • Develop and support installation/implementation, and recommend system changes and enhancements as required
  • Collaborate with other Digital Services team members, Infrastructure Operations Analysts, Database Analysts, and Digital Services Maintenance
Requirements
  • 5 years of IT systems administrative experience
  • Experience working in a multi-vendor environment is considered a definite asset
  • Degree or diploma in Computer Science or Technology
About Us

For over 80 years, Alberta Financial Services Corporation has provided Alberta's agricultural producers and agribusinesses with loans, crop insurance, and farm income disaster assistance. We are proud of the work we do to help build a strong, growing, and diversified agriculture and agri-food industry in Alberta.

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