Technical Support Specialist

1 week ago


Port Coquitlam, British Columbia, Canada AMPM Systems Ltd. Full time
Job Summary

We are seeking a highly skilled Technical Support Specialist to join our team at AM/PM Systems Ltd. As a key member of our IT department, you will be responsible for providing top-notch technical support to our employees and ensuring the smooth operation of our computer networks.

Key Responsibilities
  • Provide technical assistance to employees via phone, email, or in-person
  • Configure and troubleshoot computer systems, networks, and peripherals
  • Develop and maintain technical documentation and knowledge base
  • Collaborate with other teams to resolve complex technical issues
  • Stay up-to-date with the latest technology trends and advancements
Requirements
  • 1-2 years of experience in a technical support role
  • Strong knowledge of computer systems, networks, and operating systems
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment


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