Event Security Specialist

2 weeks ago

Vancouver, British Columbia, Canada Vancouver Full time

Job Summary

We are seeking a highly skilled and experienced Event Security Specialist to join our team at Rogers Arena in downtown Vancouver. As an integral part of our event operations team, you will be responsible for ensuring the safety and security of our guests and employees during hockey and lacrosse games and concerts.

Key Responsibilities

  • Ensure the safety and security of our guests and employees by dealing with alcohol-related issues, loss prevention, and crowd management-related issues
  • Direct and assist our guests with any service-related issues
  • Communicate with coworkers and other departments via radio
  • Other duties as required

Requirements

  • Must possess a valid Security License
  • Must be able to work weeknights, weekends, and holidays with a start time of approximately 5:30pm
  • Must be able to physically manage an unruly guest
  • Must be able to handle periodic lifting requirements of approximately 30 lbs. of weight (e.g., assist with strollers, wheelchairs, etc.)
  • Must be able to stand, walk, and ascend stairs for the duration of the shift
  • Must be able to work in a noisy and crowded environment
  • Ability to learn and manage various programs including emergency response system, crowd control, lost children, alcohol program, etc.
  • Experience in a security or crowd management role
  • Experience working with the general public in a service-oriented role
  • Non-Canadian residents must hold a valid work permit expiring no earlier than June 2025
  • A strong understanding of and commitment to uphold our company values of discipline, respect, excellent, attitude, and mindset (DREAM)
  • Successful completion of customer service training (e.g., Super Host, Hospitality training) and/or training in assisting the special needs public is an asset

What We Offer

  • A dynamic and inclusive work environment
  • Opportunities for professional growth and development
  • A competitive compensation package

How to Apply

Please submit your application, including your resume and a cover letter, to [insert contact information]. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

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