Tele-Care Office Assistant

2 weeks ago

Prince George, British Columbia, Canada Northern Health Authority Full time
Job Summary

Northern Health Authority is seeking an experienced and highly efficient Office Assistant to support the Primary and Community Care department in a virtual setting. As a Tele-Care Office Assistant, you will be an integral member of the interprofessional team, providing operational and administrative support to ensure the delivery of safe, efficient, and quality primary services.

Key Responsibilities
  • Provide virtual support services to providers and the Tele-Care Interprofessional Team
  • Manage workspace in MOIS, ensuring accurate and timely completion of tasks
  • Coordinate lab requisitions, send consultations to primary care providers, and assist with booking population public health/MHO requests
  • Follow up with patients and providers regarding lab requisitions and test results
  • Assist with sending sick notes and retrieving secured messages for patients
  • Ensure consistency in appointment bookings and scheduling
Requirements
  • Grade 12 or equivalent
  • Graduation from an Office Assistant Course from an accredited Community College plus two years recent, related experience in a health care setting
  • Or an equivalent combination of education, training, and experience
  • Clinical background
Skills and Abilities
  • Demonstrated MOIS experience
  • Attention to detail and ability to follow specific processes
  • Awareness of clinical and clinic processes
  • Ability to organize and prioritize multiple tasks and work roles
  • Ability to work as an effective member of an integrated administrative team
  • Ability to communicate effectively using both written and verbal communication
  • Ability to type 40 WPM
  • Ability to operate related equipment
  • Ability to follow detailed instruction
  • Ability to use a high degree of tact and diplomacy in working with others
  • Ability to work in a manner that is in compliance with staff and patient safety practices, policies, and procedures
  • Demonstrated knowledge of Medical Terminology
  • Demonstrated ability to work effectively with others in a fast-paced virtual health care environment
  • Demonstrated proficiency in computer word processing, spreadsheet applications, and specialized clinical information systems
  • Physical ability to perform the duties of the position
What We Offer
  • Comprehensive benefit packages including extended health/dental and a municipal pension plan for part-time and full-time employees
  • Three weeks vacation with one year of continuous service
  • Financial Support for Moving Expenses is available for eligible positions
  • Employee referral program
  • Employer-paid training and leadership development opportunities
  • Spectacular outdoor activities and the shortest commutes in BC
  • Loan Forgiveness Programs offered through the Federal and BC Government for eligible professions

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