Hotel Front Desk Associate
3 days ago
We are seeking a highly organized and detail-oriented Hotel Receptionist to join our team at Serena Properties Inc. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay.
Key Responsibilities- Register arriving guests and assign rooms in a timely and efficient manner
- Process group arrivals and departures, taking into account room availability and guest preferences
- Manage room reservations, cancellations, and changes, ensuring accurate and up-to-date records
- Provide guests with information on hotel facilities, services, and local attractions, enhancing their overall experience
- Process guest departures, calculate charges, and receive payments in a professional and courteous manner
- Balance cash and complete balance sheets, cash reports, and related forms with accuracy and attention to detail
- Maintain an inventory of vacancies, reservations, and room assignments, ensuring seamless operations
- Perform various clerical duties, including faxing, filing, and photocopying, as needed
- Answer telephone calls and relay messages to guests and staff, providing excellent communication skills
- Assist guests with special needs, ensuring their comfort and satisfaction
- Contact guests to deliver requested wake-up calls, demonstrating a proactive approach
- Provide exceptional customer service, addressing guest concerns and resolving issues promptly
- Secondary (high) school graduation certificate
- Experience in a similar role is an asset
- Ability to work in a fast-paced environment, standing for extended periods
- Strong attention to detail, with a focus on accuracy and efficiency
- Excellent communication and interpersonal skills, with a customer-centric approach
- Ability to work under pressure, prioritizing tasks and managing multiple responsibilities
This is a permanent, full-time position, working 40 hours per week. The ideal candidate will be fluent in English and possess a strong work ethic, with a commitment to delivering exceptional results.
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Hotel Front Desk Associate
2 weeks ago
Fredericton, New Brunswick, Canada SERENA PROPERTIES INC Full timeJob SummaryWe are seeking a highly organized and detail-oriented Hotel Front Desk Associate to join our team at Serena Properties Inc. As a key member of our front office team, you will be responsible for providing exceptional guest service and ensuring a smooth and efficient check-in and check-out process.Key ResponsibilitiesGuest Registration: Register...
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Hotel Front Desk Associate
2 weeks ago
Fredericton, New Brunswick, Canada SERENA PROPERTIES INC Full timeJob SummaryWe are seeking a highly organized and detail-oriented Hotel Front Desk Associate to join our team at Serena Properties Inc. As a key member of our front office team, you will be responsible for providing exceptional guest service and ensuring a smooth and efficient check-in and check-out process.Key ResponsibilitiesGuest Registration: Register...
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Hotel Front Desk Associate
2 weeks ago
Fredericton, New Brunswick, Canada SERENA PROPERTIES INC Full timeJob SummaryWe are seeking a highly organized and detail-oriented Hotel Front Desk Associate to join our team at Serena Properties Inc. As a key member of our hotel staff, you will be responsible for providing exceptional guest service and ensuring a smooth and efficient check-in and check-out process.Key ResponsibilitiesGuest Registration: Register arriving...
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Hotel Front Desk Associate
2 weeks ago
Fredericton, New Brunswick, Canada SERENA PROPERTIES INC Full timeJob SummaryWe are seeking a highly organized and detail-oriented Hotel Front Desk Associate to join our team at Serena Properties Inc. As a key member of our hotel staff, you will be responsible for providing exceptional guest service and ensuring a smooth and efficient check-in and check-out process.Key ResponsibilitiesGuest Registration: Register arriving...
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Hotel Front Desk Associate
3 weeks ago
Fredericton, New Brunswick, Canada SERENA PROPERTIES INC Full timeJob SummaryWe are seeking a highly organized and detail-oriented Hotel Front Desk Associate to join our team at Serena Properties Inc. As a key member of our front office staff, you will be responsible for providing exceptional guest service and ensuring a smooth and efficient check-in and check-out process.Key ResponsibilitiesGuest Registration: Register...
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Hotel Front Desk Associate
2 weeks ago
Fredericton, New Brunswick, Canada SERENA PROPERTIES INC Full timeJob SummaryWe are seeking a highly organized and detail-oriented Hotel Front Desk Associate to join our team at Serena Properties Inc. As a key member of our front office team, you will be responsible for providing exceptional guest service and ensuring a smooth and efficient check-in and check-out process.Key ResponsibilitiesGuest Registration: Register...
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Hotel Front Desk Associate
2 weeks ago
Fredericton, New Brunswick, Canada SERENA PROPERTIES INC Full timeJob SummaryWe are seeking a highly organized and detail-oriented Hotel Front Desk Associate to join our team at Serena Properties Inc. As a key member of our front office team, you will be responsible for providing exceptional guest service and ensuring a smooth and efficient check-in and check-out process.Key ResponsibilitiesGuest Registration: Register...
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Hotel Front Desk Associate
7 days ago
Fredericton, New Brunswick, Canada SERENA PROPERTIES INC Full timeHotel Receptionist Job DescriptionWe are seeking a highly organized and detail-oriented Hotel Receptionist to join our team at Serena Properties Inc.Key Responsibilities:Guest Registration: Register arriving guests and assign rooms, ensuring a smooth and efficient check-in process.Front Desk Operations: Process group arrivals and departures, take, cancel,...
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Hotel Front Desk Associate
7 days ago
Fredericton, New Brunswick, Canada SERENA PROPERTIES INC Full timeHotel Receptionist Job DescriptionWe are seeking a highly organized and detail-oriented Hotel Receptionist to join our team at Serena Properties Inc.Key Responsibilities:Guest Registration: Register arriving guests and assign rooms, ensuring a smooth and efficient check-in process.Front Desk Operations: Process group arrivals and departures, take, cancel,...
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Hotel Front Desk Associate
5 days ago
Fredericton, New Brunswick, Canada SERENA PROPERTIES INC Full timeHotel Receptionist Job DescriptionWe are seeking a highly organized and detail-oriented Hotel Receptionist to join our team at Serena Properties Inc.Key Responsibilities:Guest Registration: Register arriving guests and assign rooms, ensuring a smooth and efficient check-in process.Front Desk Operations: Process group arrivals and departures, take, cancel,...
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Hotel Front Desk Associate
5 days ago
Fredericton, New Brunswick, Canada SERENA PROPERTIES INC Full timeHotel Receptionist Job DescriptionWe are seeking a highly organized and detail-oriented Hotel Receptionist to join our team at Serena Properties Inc.Key Responsibilities:Guest Registration: Register arriving guests and assign rooms, ensuring a smooth and efficient check-in process.Front Desk Operations: Process group arrivals and departures, take, cancel,...
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Hotel Front Desk Associate
24 hours ago
Fredericton, New Brunswick, Canada SERENA PROPERTIES INC Full timeJob SummaryWe are seeking a highly organized and detail-oriented Hotel Receptionist to join our team at Serena Properties Inc. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay.Key ResponsibilitiesRegister arriving guests and assign rooms in a timely...
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Hotel Front Desk Associate
1 day ago
Fredericton, New Brunswick, Canada SERENA PROPERTIES INC Full timeJob SummaryWe are seeking a highly organized and detail-oriented Hotel Receptionist to join our team at Serena Properties Inc. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay.Key ResponsibilitiesRegister arriving guests and assign rooms in a timely...
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Hotel Front Desk Agent
2 days ago
Fredericton, New Brunswick, Canada SERENA PROPERTIES INC Full timeJob Title: Hotel ReceptionistWe are seeking a highly organized and detail-oriented Hotel Receptionist to join our team at Serena Properties Inc.Job Summary:The Hotel Receptionist will be responsible for providing exceptional customer service to our guests, handling room reservations, and maintaining a clean and organized front desk area.Key...
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Hotel Front Desk Agent
2 days ago
Fredericton, New Brunswick, Canada SERENA PROPERTIES INC Full timeJob Title: Hotel ReceptionistWe are seeking a highly organized and detail-oriented Hotel Receptionist to join our team at Serena Properties Inc.Job Summary:The Hotel Receptionist will be responsible for providing exceptional customer service to our guests, handling room reservations, and maintaining a clean and organized front desk area.Key...
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Hotel Front Desk Agent
11 hours ago
Fredericton, New Brunswick, Canada SERENA PROPERTIES INC Full timeHotel Receptionist Job DescriptionWe are seeking a highly organized and detail-oriented Hotel Receptionist to join our team at Serena Properties Inc.Key Responsibilities:Guest Registration: Register arriving guests and assign rooms, ensuring a smooth and efficient check-in process.Front Desk Operations: Process group arrivals and departures, take, cancel,...
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Hotel Front Desk Agent
10 hours ago
Fredericton, New Brunswick, Canada SERENA PROPERTIES INC Full timeHotel Receptionist Job DescriptionWe are seeking a highly organized and detail-oriented Hotel Receptionist to join our team at Serena Properties Inc.Key Responsibilities:Guest Registration: Register arriving guests and assign rooms, ensuring a smooth and efficient check-in process.Front Desk Operations: Process group arrivals and departures, take, cancel,...
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Hotel Front Desk Associate
1 week ago
Fredericton, New Brunswick, Canada SERENA PROPERTIES INC Full time{"h2": "Hotel Receptionist Job Description at Serena Properties Inc.", "p": "We are seeking a highly organized and customer-focused Hotel Receptionist to join our team at Serena Properties Inc.As a Hotel Receptionist, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a smooth stay...
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Hotel Front Desk Associate
1 week ago
Fredericton, New Brunswick, Canada SERENA PROPERTIES INC Full time{"h2": "Hotel Receptionist Job Description at Serena Properties Inc.", "p": "We are seeking a highly organized and customer-focused Hotel Receptionist to join our team at Serena Properties Inc.As a Hotel Receptionist, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a smooth stay...
-
Hotel Front Desk Associate
1 week ago
Fredericton, New Brunswick, Canada SERENA PROPERTIES INC Full timeHotel Receptionist Job DescriptionWe are seeking a highly organized and detail-oriented Hotel Receptionist to join our team at Serena Properties Inc.Key Responsibilities:Register arriving guests and assign rooms in a timely and efficient manner.Process group arrivals and departures, ensuring seamless check-in and check-out experiences.Manage room...