Dryvan Dispatcher
2 weeks ago
This is a full-time and permanent opportunity with Andy Transport, a leading asset-based transportation company in North America. We are seeking an exceptional candidate to join our team as a Dryvan Dispatcher.
As a key member of our Operations team, you will be responsible for effectively managing all aspects of dispatching within our Dryvan Division. Your primary focus will be on ensuring efficient and timely movements for our valued clients, working closely with our Operations team to achieve seamless execution of dispatch.
Key Responsibilities:
- Act as a primary point of contact for a designated portfolio of customers within the Dryvan Division, ensuring efficient and timely movements that meet their specific needs.
- Skillfully negotiate, book, and coordinate movements, including managing the dispatching of trucks for optimal scheduling and delivery.
- Collaborate closely with the Operations team to ensure the seamless execution of dispatch, addressing any operational challenges that may arise.
- Provide comprehensive and satisfactory responses to customer inquiries related to dispatch, resolving any issues or concerns promptly and effectively.
- Continuously strive to achieve the highest level of dispatch efficiency and promptly address any issues that may impact delivery timelines.
- Take on various assignments to keep things running seamlessly within the team.
Requirements:
- Minimum of 1 year's experience as a Dispatcher.
- Familiarity with TMW (Transportation Management System) considered an asset.
- Exceptional written and verbal communication skills in English and French, enabling effective communication with customers and internal teams.
- Capable of working autonomously as well as collaboratively within a team to achieve shared dispatch goals and targets.
- Proficiency in MS Office applications, including Excel, Word, and Outlook.
- High school diploma or equivalent qualification.
What We Offer:
- Competitive salary
- Benefits package, including virtual healthcare
- Access to tools and resources for physical and mental health, embracing change, and connecting with colleagues
- Inspiring leaders and colleagues who support your growth
- Engage in inclusive employee-led networks for education, inspiration, amplifying voices, building relationships, and development opportunities
We are an equal opportunity employer
At Andy Transport, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.
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