Customer Service Representative

2 weeks ago


Dryden, Canada Enterprise Holdings Full time

About the Role

Enterprise Holdings is seeking a highly skilled and customer-focused individual to join our team as a Customer Assistance Representative Sr (CAR Sr). This exciting opportunity will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs.

Key Responsibilities

  • Provide exceptional customer service by assisting customers and assessing their rental needs in person and over the phone.
  • Meet and greet customers in a friendly and timely manner, providing directions and general assistance.
  • Process returns, check-ins, and exit kiosk transactions, ensuring accurate and efficient handling of customer rentals.
  • Effectively market the company while picking up customers and/or dropping off customers in a safe and courteous manner, assisting customers as needed.
  • Understand and communicate rental terms and conditions, vehicle features, and other services to customers.
  • May sell optional protection products, upgrades, fuel options, and other additional equipment to customers.
  • Responsible for notifying management of any known vehicle problems and any required vehicle maintenance.
  • Clean vehicle interior and exterior by hand or by operating washing equipment when needed.
  • Perform various administrative and basic accounting functions, such as research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing.
  • Perform miscellaneous and backup duties as assigned.

Requirements

  • Must be at least 18 years of age.
  • High school diploma or above required; some college preferred.
  • Must have at least 1 year prior customer service, retail, or administrative support experience.
  • Must have at least 1 year of prior sales experience.
  • Must have a valid Ontario Class G2 or G driver's license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years.
  • No drug or alcohol-related conviction on driving record in the past 5 years.
  • Must be authorized to work in Canada and not require work authorization sponsorship by our company for this position now or in the future.
  • Must live in or be moving to Dryden within 30 days.

What We Offer

  • Competitive hourly rate of $20.00.
  • Paid time off (full-time employees only).
  • Employee discount.
  • Retirement savings plan.
  • Extended Health Benefits (Medical, Prescription Drug, Dental, and Vision) (full-time employees only).
  • Life Insurance (full-time employees only).
  • Training and development opportunities.


  • Dryden, Canada Enterprise Holdings Full time

    Job SummaryEnterprise Holdings is seeking a highly skilled and customer-focused individual to join our team as a Customer Assistance Representative Sr (CAR Sr). This role is responsible for providing exceptional customer service to both internal and external customers, primarily face-to-face, while supporting branch and rental needs.Key...


  • Dryden, Canada Enterprise Holdings Full time

    Job SummaryEnterprise Holdings is seeking a highly skilled and customer-focused individual to join our team as a Customer Assistance Representative Sr (CAR Sr). This role is responsible for providing exceptional customer service to both internal and external customers, primarily face-to-face, while supporting branch and rental needs.Key...


  • Dryden, Canada Enterprise Holdings Full time

    Job SummaryEnterprise Holdings is seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our branch team, you will be responsible for providing exceptional customer service, supporting branch operations, and contributing to the overall success of our business.Key...


  • Dryden, Canada Enterprise Holdings Full time

    Job SummaryEnterprise Holdings is seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our branch team, you will be responsible for providing exceptional customer service, supporting branch operations, and contributing to the overall success of our business.Key...


  • Dryden, Canada Enterprise Holdings Full time

    The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR Sr will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a...


  • Dryden, Canada LCBO Full time

    Location Address: 99 King Street North, Dryden Number of Openings: 4 Salary / Pay: $17.85/hour Job Posting Description: Do you make an impact on the people you meet?  Do you have a charismatic personality, and love engaging with people, both customers and colleagues?  If this sounds familiar, then we’d love to have you on our team! A team...


  • Dryden, Canada Alterna Savings Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Member Service Representative to join our team at Alterna Savings. As a key member of our branch team, you will provide exceptional service to our members, ensuring their needs are met and exceeded.Key ResponsibilitiesDeliver friendly and efficient service to members, processing various...


  • Dryden, Canada Alterna Savings Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Member Service Representative to join our team at Alterna Savings. As a key member of our branch team, you will provide exceptional service to our members, ensuring their needs are met and exceeded.Key ResponsibilitiesDeliver friendly and efficient service to members, processing various...


  • Dryden, Canada Enterprise Holdings Full time

    Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our...


  • Dryden, Canada Service Canada Full time

    About the RoleWe are seeking a highly organized and detail-oriented individual to join our team as a Citizen Services Specialist at Service Canada. As a key member of our team, you will play a vital role in providing exceptional service to our clients.Key ResponsibilitiesClient Service: Provide excellent customer service to clients, responding to their...


  • Dryden, Canada LCBO Full time

    Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at the LCBO. As a key member of our retail team, you will be responsible for providing exceptional customer service, engaging with customers, and promoting our products.Key Responsibilities:Provide best-in-class customer...


  • Dryden, Canada LCBO Full time

    Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at the LCBO. As a key member of our retail team, you will be responsible for providing exceptional customer service, engaging with customers, and promoting our products.Key Responsibilities:Provide best-in-class customer...


  • Dryden, Canada LCBO Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at the LCBO.Key Responsibilities:Provide exceptional customer service, sharing product knowledge and creating a best-in-class experience for customers.Engage with customers, colleagues, and wholesale representatives to build...


  • Dryden, Canada LCBO Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at the LCBO.Key Responsibilities:Provide exceptional customer service, sharing product knowledge and creating a best-in-class experience for customers.Engage with customers, colleagues, and wholesale representatives to build...


  • Dryden, Canada LCBO Full time

    Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at the LCBO. As a key member of our retail team, you will be responsible for providing exceptional customer service, engaging with customers, and promoting our products.Key Responsibilities:Provide best-in-class customer...


  • Dryden, Canada LCBO Full time

    Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at the LCBO. As a key member of our retail team, you will be responsible for providing exceptional customer service, engaging with customers, and promoting our products.Key Responsibilities:Provide best-in-class customer...


  • Dryden, Canada Walmart Canada Full time

    {"h2": "Job Summary", "p": "As an OMNI Customer Fulfillment Associate at Walmart Canada, you will play a crucial role in ensuring high-quality standards and accuracy in picking, packing, and dispensing online orders. This position requires attention to detail, excellent communication skills, and the ability to work efficiently in a fast-paced environment.",...


  • Dryden, Canada Walmart Canada Full time

    {"h2": "Job Summary", "p": "As an OMNI Customer Fulfillment Associate at Walmart Canada, you will play a crucial role in ensuring high-quality standards and accuracy in picking, packing, and dispensing online orders. This position requires attention to detail, excellent communication skills, and the ability to work efficiently in a fast-paced environment.",...


  • Dryden, Canada Walmart Canada Full time

    {"h2": "Job Summary", "p": "As an OMNI Customer Fulfillment Associate at Walmart Canada, you will play a crucial role in ensuring high-quality standards and accuracy in picking, packing, and dispensing online orders. This position requires attention to detail, excellent communication skills, and the ability to work efficiently in a fast-paced environment.",...


  • Dryden, Canada Service Canada Full time

    Job OverviewWe are seeking a dedicated Citizen Services Specialist to enhance our community outreach efforts. This role requires a commitment to providing exceptional service to the public while ensuring compliance with organizational standards.QualificationsEducation: Completion of secondary (high) school graduation certificate is required.Experience: No...